Service Manager

hace 5 días


Málaga, Málaga, España Vodafone A tiempo completo

About the Role

Vodafone is seeking a skilled Service Manager to join our team and contribute to the development of our managed services portfolio. As a Service Manager, you will be responsible for supporting the delivery of high-quality services to our customers, while also driving innovation and improvement in our service offerings.

Key Responsibilities

  • Develop and implement strategies to improve customer satisfaction and retention
  • Collaborate with cross-functional teams to design and deliver new services and solutions
  • Manage and optimize service delivery processes to ensure efficiency and effectiveness
  • Identify and prioritize opportunities for service improvement and innovation
  • Develop and maintain relationships with key stakeholders, including customers, partners, and internal teams

Requirements

  • Proven experience in service management or a related field
  • Strong understanding of customer needs and preferences
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively in a fast-paced environment
  • Strong analytical and problem-solving skills

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a leading telecommunications company

About Vodafone

Vodafone is a global telecommunications company that provides a range of services to individuals and businesses. We are committed to delivering high-quality services and solutions that meet the needs of our customers.


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