Customer Success Manager
hace 2 semanas
We are seeking a highly skilled Customer Success Manager to join our team at Reconocida empresa. As a key member of our customer-facing team, you will be responsible for driving business growth, customer value, satisfaction, and retention within assigned accounts.
In this role, you will own the account strategy for engagement, adoption, and success planning. You will manage and curate existing customer relationships, leveraging strong executive relationships to drive business growth and customer satisfaction.
Key Responsibilities- Develop and execute customer success plans to drive adoption and utilization of Teradata software and services.
- Partner with internal teams to ensure successful delivery of related services and support functions.
- Provide customer education on how to use Teradata solutions to solve their most demanding business challenges.
- Identify and mitigate business churn risks, devising action plans to prevent and/or overcome them.
- Collaborate with the Europe Sales Team to meet customer business challenges through the use of data and analytics at scale.
To be successful in this role, you will need:
- A BA, BS, MBA, or MS in business, technical, or professional discipline or equivalent work experience.
- 5+ years of experience in customer-facing roles, such as pre-sales, consulting, or software sales.
- Possess a keen interest in and understanding of developments in data and analytic technologies.
- Experience in promoting analytic solutions for large enterprises in either a pre-sales or customer success role.
- Good understanding/exposure to Cloud technologies such as AWS, Azure, and Google Cloud.
- A clear, confident, and persuasive communicator who can craft, summarize, and deliver messaging for various groups of users, influencers, and stakeholders.
- Demonstrate the ability to understand customer needs and provide thought leadership to influence and build trust at different levels.
- Possess the ability to multi-task and manage competing priorities across multiple customers.
- Strong analytical and problem-solving skills and an ability to manage complexity in a frequently changing environment.
- Demonstrate excellent organizational and people skills.
- Fluent German and English language skills are required.
We offer a remote work environment, allowing you to work from the comfort of your own home office. As a Customer Success Manager, you will have the opportunity to work with leading Financial Institutions, Manufacturing, Telco, Retail, Travel & Transport, and Major Government entities.
We are looking for a results-oriented strategic thinker with a proven track record of long-range planning. A self-starter, who is creative and driven, with strong communication and presentation skills. You should be able to lead, advise, and advocate for customers, the internal team, and have previous experience selling data and analytic solutions is desirable.
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Customer Success Manager
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Customer Success Manager
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Madrid Centro, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for guiding our customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within their...
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Customer Success Manager
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Customer Success Manager
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Customer Success Manager
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Madrid, Madrid, España Red Bud Regional Hospital A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for driving customer success and growth through proactive engagement and strategic partnerships.Key ResponsibilitiesManage a portfolio of customers, partnering with sales to ensure seamless transitions and...
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Customer Success Manager
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Madrid Centro, Madrid, España Ss&C Technologies Holdings A tiempo completo{"title": "Customer Success Manager", "content": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our Global Customer Success team as a Customer Success Manager. As a key member of our team, you will be responsible for ensuring the successful adoption and utilization of our technology solutions by our customers.Key...
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Customer Success Manager
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Madrid Centro, Madrid, España Ss&C Technologies Holdings A tiempo completo{"title": "Customer Success Manager", "content": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our Global Customer Success team as a Customer Success Manager. As a key member of our team, you will be responsible for ensuring the successful adoption and utilization of our technology solutions by our customers.Key...
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Customer Success Manager
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Madrid, Madrid, España Sap A tiempo completoAbout the RoleWe're seeking a highly skilled Customer Success Manager to join our team at SAP. As a key member of our Customer Success organization, you will play a critical role in driving customer satisfaction, retention, and growth.What We OfferAt SAP, we're committed to helping our customers achieve their business goals through innovative solutions and...
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Customer Success Manager
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Madrid, Madrid, España Sap A tiempo completoAbout the RoleWe're seeking a highly skilled Customer Success Manager to join our team at SAP. As a key member of our Customer Success organization, you will play a critical role in driving customer satisfaction, retention, and growth.What We OfferAt SAP, we're committed to helping our customers achieve their business goals through innovative solutions and...
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Customer Success Manager
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Madrid, Madrid, España Seequent A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Seequent. As a key member of our customer-facing team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring they derive maximum value from our products and services.Key ResponsibilitiesDevelop and execute customer...
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Customer Success Manager
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Madrid, Madrid, España Seequent A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Seequent. As a key member of our customer-facing team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring they derive maximum value from our products and services.Key ResponsibilitiesDevelop and execute customer...
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Customer Success Manager
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Madrid Centro, Madrid, España Hybrid — Full-timeMadrid, Spain A tiempo completo{"h1": "Customer Success Manager", "p": "At AB Tasty, we're looking for a seasoned Customer Success Manager to join our team in Spain. As a key member of our Customer Success team, you'll be responsible for guiding and advising clients on the best ways to maximize their use of our AI-powered experience optimization solutions. You'll work closely with our...
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Customer Success Manager
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Madrid Centro, Madrid, España Hybrid — Full-timeMadrid, Spain A tiempo completo{"h1": "Customer Success Manager", "p": "At AB Tasty, we're looking for a seasoned Customer Success Manager to join our team in Spain. As a key member of our Customer Success team, you'll be responsible for guiding and advising clients on the best ways to maximize their use of our AI-powered experience optimization solutions. You'll work closely with our...
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Customer Success Manager
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Madrid, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring that our customers achieve their desired outcomes from our solutions.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and retention.Build and...
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Customer Success Manager
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Customer Success Manager
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Customer Success Manager
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Madrid, Madrid, España SS&C A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Global Customer Success team at SS&C. As a Customer Success Manager, you will play a critical role in creating long-term value for our customers and ensuring their success with our technology.Key ResponsibilitiesCoordinate and complete projects on the Customer Success...
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Customer Success Manager
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Madrid, Madrid, España Onetrust A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at OneTrust. As a key member of our organization, you will play a critical role in driving customer adoption, retention, and growth.Key ResponsibilitiesManage a team of Customer Success Consultants to ensure seamless customer onboarding, adoption, and...
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Customer Success Manager
hace 3 semanas
Madrid, Madrid, España Onetrust A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at OneTrust. As a key member of our organization, you will play a critical role in driving customer adoption, retention, and growth.Key ResponsibilitiesManage a team of Customer Success Consultants to ensure seamless customer onboarding, adoption, and...
