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German Customer Support Specialist
hace 2 meses
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist in German. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring customer satisfaction.
Key Responsibilities:
- Provide technical support to customers via phone, chat, and email
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with internal teams to resolve complex customer issues
- Develop and maintain a deep understanding of our products and services
- Stay up-to-date with industry trends and developments
Requirements:
- Fluent German language skills (C1 level or higher)
- Excellent communication and problem-solving skills
- Previous customer support experience (preferably in a technical environment)
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong analytical and troubleshooting skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Relocation package for international candidates
About Us:
KultureTalent - Global Talent is a leading provider of customer support services, dedicated to delivering exceptional customer experiences. We are passionate about building strong relationships with our clients and employees, and we are committed to creating a positive and inclusive work environment.
