Technical Support Specialist for Diagnostic Equipment
hace 4 días
Beckman Coulter Diagnostics is a leading provider of diagnostic tools and solutions. We are currently seeking a Technical Support Specialist to join our team in Barcelona, Catalunya.
About the RoleThe successful candidate will be responsible for providing frontline support to customers, resolving technical issues and ensuring high levels of customer satisfaction.
This is an exciting opportunity to work with cutting-edge technology and be part of a dynamic team that is dedicated to advancing healthcare and improving patient lives.
Key Responsibilities- Provide technical support to customers, troubleshooting and resolving issues related to Beckman Coulter equipment
- Drive revenue growth through effective communication and collaboration with internal teams and external customers
- Ensure strong customer contract retention rates and warranty conversion
- Develop and maintain knowledge of industry trends, company products, and team expertise
- Associate degree in a relevant field (technical, biomedical, instrumentation, electrical engineering or related) or equivalent experience
- Fluent English verbal and written communication skills
- Ability to travel and provide support in assigned geography, as well as periodic travel to other areas
We offer a competitive salary of $80,000 - $100,000 per year, depending on experience, plus a range of benefits including flexible working arrangements and opportunities for professional development.
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