Technical Support Specialist for Consumer Electronics

hace 7 días


Barcelona, Barcelona, España Headhunt International A tiempo completo

Company Overview:

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We are Headhunt International, a leading recruitment agency specializing in placing skilled professionals in top technology companies. Our client is a prominent player in the consumer electronics industry, seeking an experienced Technical Support Specialist to join their team in Athens, Greece.

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About the Role:

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This is a unique opportunity to work with a world-renowned company and contribute to the growth of their customer support operations. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to customers, resolving issues related to billing inquiries, transactions, and product-related concerns.

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Your Key Responsibilities:

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  • Identify customers' needs and deliver appropriate solutions, including sales">
  • Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner">
  • Assist customers to place an order and related issues">
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues">
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible">
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What We Offer:

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A competitive monthly salary of €4,000, plus two extra salaries per year, totaling €48,000 annually. Additionally, we provide complete support to help you ease your relocation to Greece, including flight tickets, hotel accommodation, and assistance with house searching.

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Requirements:

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To succeed in this role, you should possess:

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  • Fluent Finnish language skills">
  • Excellent communication skills">
  • Sales experience with consumer products and services (an asset)">
  • Technical research skills to troubleshoot customer problems">
  • Advanced internet research skills">
  • An empathetic soul with excellent communication skills">
  • A positive and adventurous attitude">
  • A willingness to learn and adapt quickly">
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Become a Part of Our Team:

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Apply now and take the first step towards an exciting career opportunity with our client



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