Technical Support Specialist for Consumer Electronics
hace 7 días
Company Overview:
">We are Headhunt International, a leading recruitment agency specializing in placing skilled professionals in top technology companies. Our client is a prominent player in the consumer electronics industry, seeking an experienced Technical Support Specialist to join their team in Athens, Greece.
">About the Role:
">This is a unique opportunity to work with a world-renowned company and contribute to the growth of their customer support operations. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to customers, resolving issues related to billing inquiries, transactions, and product-related concerns.
">Your Key Responsibilities:
">- ">
- Identify customers' needs and deliver appropriate solutions, including sales">
- Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner">
- Assist customers to place an order and related issues">
- Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues">
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible">
What We Offer:
">A competitive monthly salary of €4,000, plus two extra salaries per year, totaling €48,000 annually. Additionally, we provide complete support to help you ease your relocation to Greece, including flight tickets, hotel accommodation, and assistance with house searching.
">Requirements:
">To succeed in this role, you should possess:
">- ">
- Fluent Finnish language skills">
- Excellent communication skills">
- Sales experience with consumer products and services (an asset)">
- Technical research skills to troubleshoot customer problems">
- Advanced internet research skills">
- An empathetic soul with excellent communication skills">
- A positive and adventurous attitude">
- A willingness to learn and adapt quickly">
Become a Part of Our Team:
">Apply now and take the first step towards an exciting career opportunity with our client
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