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German HR Administrator

hace 2 meses


Granada, Granada, España Alight A tiempo completo

**Job Summary**

The successful candidate will be part of the team responsible for the support and execution of data management and customer services activities, ensuring that output is accurate and on time. This role will focus on HR Administration processes and Customer Care services, with flexibility to support either as or when required.

**Key Responsibilities**

  • Use HR Administration expertise to advise upon client queries/issues and ensure a good understanding of client-specific processes and tasks.
  • Independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs.
  • Ensure Data Management is performed accurately and on time.
  • Respond to Tickets and Calls within SLA timescales and to a high standard.
  • Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation.

**About the Role**

This position will be aligned to the new Payroll & Professional Services owned by HIG Capital (Divested Group) after the transaction closes. The successful candidate will understand and agree to the information submitted for their application with Alight being shared with the Divested Group company.

**What We Offer**

As a member of the team, you will have the opportunity to contribute to the support and execution of data management and customer services activities, ensuring that output is accurate and on time. You will work in a dynamic environment with a focus on HR Administration processes and Customer Care services.