Financial Services Professional

hace 4 semanas


Madrid, Madrid, España Cross Border Talents A tiempo completo

We are seeking a highly skilled Financial Services Professional to join our team at Cross Border Talents. Our client, a leading BPO organization, is looking for individuals with expertise in the banking industry to assemble a multilingual team of investment specialists.

This opportunity is ideal for individuals seeking ambitious career growth within one of our most prestigious digital banking programs. As a Digital Banking Specialist, you will engage with high-level clients from one of Europe's top digital banks, providing expert savings advice and introducing innovative banking products designed for high returns.

Key Responsibilities:

  • Assist customers with banking-related inquiries, such as account openings, password resets, and transfers.
  • Manage back-office tasks including email and WhatsApp communication.
  • Present and promote innovative banking products.
  • Ensure compliance with regulations on transparency, service information, and client protection regarding investment products.
  • Identify and report issues within banking applications and follow up as needed.
  • Meet quality standards and achieve sales objectives set by the entity.

Requirements:

  • Dutch: C2 level
  • Preferred: Studies in Business Administration, Mathematics, or Law.
  • Proficiency in MS Office (Excel, Word, PowerPoint, Access).
  • Prior experience in banking is appreciated but not required.

Benefits:

  • 38.5 hours/week, Monday to Sunday (with 2 days off per week and 2 weekends off per month).
  • Working hours: 2:00 PM to 10:00 PM.
  • Permanent contract.

Referral Program:

  • Earn a bonus (up to 2,000 euro, depending on the market/project) by referring a friend.
  • 32 calendar days of annual vacation.
  • The opportunity to work with the world's largest service provider.
  • Genuine possibilities for growth within the company.


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