Financial Services Professional
hace 2 semanas
**New Career Opportunities in Financial Services**
Are you a customer-oriented professional looking to take your career to the next level in the financial services industry? Do you have a strong passion for delivering exceptional service to clients in the German market? We are seeking highly motivated and experienced customer service representatives to join our international team at Recruit4.
As a customer service representative, you will be responsible for providing top-notch service to high-profile clients from one of Europe's leading digital banks. Your key responsibilities will include:
- Offering savings advice and introducing cutting-edge banking products with attractive returns
- Providing customer service for banking-related issues such as account opening, password locks, transfers, etc.
- Managing back-office tasks, including responding to emails and WhatsApp messages
- Promoting banking products and adhering to transparency requirements, service information, and client protection regulations related to investment products
- Reporting and following up on application anomalies
- Meeting quality standards and sales objectives set by the entity
In this role, you will have the opportunity to work with a diverse team of experienced professionals and contribute to the growth and success of our company. If you are a motivated and customer-focused individual with a passion for financial services, we encourage you to apply for this exciting opportunity.
Requirements:
- Education: Preferred studies in Business Administration, Mathematics, or Law
- Proficiency: Native-level proficiency in German, good level of English, and fluency in Spanish (considered a plus)
- Skills and Competencies: Customer-oriented with empathy and active listening skills, excellent oral and written communication skills, analytical capacity, commercial acumen, problem-solving skills, team player with a proactive and results-oriented attitude, ability to plan, organize, and thrive under pressure, initiative, autonomy, and a positive "I can" attitude, flexibility, and adaptability to changing environments and new technologies
- Experience: Banking experience is valuable (but not mandatory)
Benefits:
- Full-time position (39 hours/week)
- Permanent employment contract
- Interesting Referral Program
- Competitive salary
- Opportunity to work with the world's largest service provider
- Real prospects for career advancement within the company
- Location: Madrid (Spain)
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