Financial Services Professional

hace 2 semanas


Madrid, Madrid, España Recruit4 A tiempo completo

**New Career Opportunities in Financial Services**


Are you a customer-oriented professional looking to take your career to the next level in the financial services industry? Do you have a strong passion for delivering exceptional service to clients in the German market? We are seeking highly motivated and experienced customer service representatives to join our international team at Recruit4.


As a customer service representative, you will be responsible for providing top-notch service to high-profile clients from one of Europe's leading digital banks. Your key responsibilities will include:



  • Offering savings advice and introducing cutting-edge banking products with attractive returns
  • Providing customer service for banking-related issues such as account opening, password locks, transfers, etc.
  • Managing back-office tasks, including responding to emails and WhatsApp messages
  • Promoting banking products and adhering to transparency requirements, service information, and client protection regulations related to investment products
  • Reporting and following up on application anomalies
  • Meeting quality standards and sales objectives set by the entity

In this role, you will have the opportunity to work with a diverse team of experienced professionals and contribute to the growth and success of our company. If you are a motivated and customer-focused individual with a passion for financial services, we encourage you to apply for this exciting opportunity.


Requirements:



  • Education: Preferred studies in Business Administration, Mathematics, or Law
  • Proficiency: Native-level proficiency in German, good level of English, and fluency in Spanish (considered a plus)
  • Skills and Competencies: Customer-oriented with empathy and active listening skills, excellent oral and written communication skills, analytical capacity, commercial acumen, problem-solving skills, team player with a proactive and results-oriented attitude, ability to plan, organize, and thrive under pressure, initiative, autonomy, and a positive "I can" attitude, flexibility, and adaptability to changing environments and new technologies
  • Experience: Banking experience is valuable (but not mandatory)

Benefits:



  • Full-time position (39 hours/week)
  • Permanent employment contract
  • Interesting Referral Program
  • Competitive salary
  • Opportunity to work with the world's largest service provider
  • Real prospects for career advancement within the company
  • Location: Madrid (Spain)


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