Financial Services Professional

hace 3 semanas


Madrid, Madrid, España Teleperformance A tiempo completo

We are looking for highly skilled professionals to join our team at Teleperformance Spain, a leading global service provider. Our client, a prestigious digital bank, is seeking talented individuals to provide exceptional customer service and introduce innovative banking products to clients.

As a Financial Services Professional, you will be responsible for interacting with high-level clients, providing savings advice, and introducing new banking products with high returns. You will also be required to manage back-office tasks, such as answering emails and WhatsApp messages, and offer banking products that meet the client's needs.

Key responsibilities include:

  • Customer service related to banking issues, account opening, access password locks, transfers, etc.
  • Back office management, including answering emails and WhatsApp messages.
  • Offering banking products that meet the client's needs.
  • Complying with regulatory requirements, including transparency, service information, and client protection.
  • Reporting and following up on anomalies that arise in the application.
  • Complying with quality standards and sales objectives defined by the entity.

Requirements:

  • Valuable studies in Business Administration, Mathematics, or Law.
  • MS Office (Excel, Word, PowerPoint, Access) skills.
  • Fluent Dutch language skills (C2 level).

Benefits:

  • 38.5 hours/week, Monday to Sunday (2 days off per week, and 2 weekends off per month).
  • Indefinite contract.
  • Referral Program: Bring a friend and receive a bonus (up to €2,000, depending on the market/project).
  • Salary: €21,718 gross/year.
  • Annual vacations: 32 calendar days.
  • Opportunity to work with the largest service provider in the world.
  • Real possibilities of growth within the company.


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