Financial Services Industry Consultant
hace 4 días
We're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission has never been more relevant in today's connected and exciting era.
We're unique too. Established to find a better way for the global financial community to move value – a reliable, safe, and secure approach that the community can trust, completely.
Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
In this role, you will be at the forefront of proactive customer engagement, guiding customers beyond the onboarding phase to ensure they maximize the value of Swift's products and services.
Key Responsibilities:
- Customer facing: Proactive customer engagement to ensure customers maximize value from Swift products and services
- Data-driven Engagement: Analyze customer data, develop engagement strategies, and work directly with customers to create success plans
- Customer Communication: Regular outreach and communication with customers at the group or individual level
- Customer Success Plans: Collaborate with customers to design and follow up on success plans
- Collaboration: Work with various internal teams to ensure continuous improvement in customer experience
- Content Development: Create training materials, playbooks, and guides under supervision
Requirements:
- Must- Have excellent communication, relationship-building, open mind to learn, and analytical skills
- Nice- To- Have prior experience in customer success roles, professional services, customer services, knowledge of Swift products, and familiarity with APIs
Cultural Fit: Experience in a multi-cultural and multi-country team environment would be advantageous. Multilingual abilities are a plus.
-
Financial Services Industry Consultant
hace 1 semana
Madrid, Madrid, España Swift Financial Messaging Services A tiempo completoWe're seeking a dynamic Customer Success Manager to join our team at Swift Financial Messaging Services. In this role, you will be at the forefront of proactive customer engagement, guiding customers beyond the onboarding phase to ensure they maximize the value of our products and services.Key Responsibilities:Proactive customer engagement to ensure...
-
Financial Services Industry Expert
hace 1 semana
Madrid, Madrid, España Swift Financial Messaging Services A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by providing a reliable, safe, and secure approach to financial transactions.We're unique in our approach to innovation, testing, and implementation. Our vibrant community reflects the complexity and...
-
Financial Services Industry Expert
hace 4 días
Madrid, Madrid, España Swift Financial Messaging Services A tiempo completoAbout Swift Financial Messaging Services, the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities, and overseas. No other organization can address the scale, precision, pace, and trust that this demands, and we're proud to support the global...
-
Financial Services Industry Expert
hace 15 horas
Madrid, Madrid, España Swift Financial Messaging Services A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission has never been more relevant in a connected and exciting era. We innovate diligently, test exhaustively, then implement fast. In 200+ countries and legal territories, we serve a community of more than 12,000 banks and financial...
-
Financial Services Industry Expert
hace 2 semanas
Madrid, Madrid, España Swift Financial Messaging Services A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by facilitating the movement of value across borders, through cities, and overseas.Job SummaryWe're seeking a dynamic Customer Success Manager (CSM) to join our team at Swift Financial Messaging...
-
Financial Services Industry Expert
hace 2 semanas
Madrid, Madrid, España Swift Financial Messaging Services A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by facilitating the movement of value across borders, through cities, and overseas.Job SummaryWe're seeking a dynamic Customer Success Manager (CSM) to join our team at Swift Financial Messaging...
-
Financial Services Industry Consultant
hace 1 semana
Madrid, Madrid, España Swift A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by enabling secure and efficient financial transactions.As a Customer Success Manager, you will be at the forefront of proactive customer engagement, guiding customers to maximize the value of our...
-
Financial Services Industry Consultant
hace 2 semanas
Madrid, Madrid, España Swift A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by providing a reliable, safe, and secure approach to financial transactions. With a presence in 200+ countries and legal territories, we serve a community of over 12,000 banks and financial...
-
Financial Services Industry Consultant
hace 2 semanas
Madrid, Madrid, España Swift A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by providing a reliable, safe, and secure approach to financial transactions. With a presence in 200+ countries and legal territories, we serve a community of over 12,000 banks and financial...
-
Financial Services Industry Consultant
hace 2 semanas
Madrid, Madrid, España Swift A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by providing a reliable, safe, and secure approach for the global financial community to move value.Job SummaryWe're seeking a dynamic Customer Success Manager (CSM) to join our team at Swift. As a...
-
Financial Services Industry Consultant
hace 2 semanas
Madrid, Madrid, España Swift A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by providing a reliable, safe, and secure approach for the global financial community to move value.Job SummaryWe're seeking a dynamic Customer Success Manager (CSM) to join our team at Swift. As a...
-
Senior Financial Services Consultant
hace 1 semana
Madrid, Madrid, España Swift A tiempo completoAbout the RoleSwift is seeking a skilled Senior Financial Services Consultant to join our team. As a key member of our consulting team, you will be responsible for delivering technical and business consulting services to our clients. Your expertise will be essential in helping our clients navigate the complexities of the financial services industry.Key...
-
Financial Services Industry Consultant
hace 1 semana
Madrid, Madrid, España Swift A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by providing a reliable, safe, and secure approach for the global financial community to move value.We're unique in our approach, striving to be better and constantly evolving in an ever-changing...
-
Financial Services Industry Consultant
hace 1 semana
Madrid, Madrid, España Swift A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by providing a reliable, safe, and secure approach for the global financial community to move value.We're unique in our approach, striving to be better and constantly evolving in an ever-changing...
-
Financial Services Industry Consultant
hace 17 horas
Madrid, Madrid, España Swift A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium.We are the way the world moves value – across borders, through cities and overseas.No other organization can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're unique too.We were...
-
Financial Services Industry Consultant
hace 2 semanas
Madrid, Madrid, España Swift A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by providing a reliable, safe, and secure approach to financial transactions. We're unique in our ability to address the scale, precision, pace, and trust required by the global financial...
-
Financial Services Industry Consultant
hace 2 semanas
Madrid, Madrid, España Swift A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by providing a reliable, safe, and secure approach to financial transactions. We're unique in our ability to address the scale, precision, pace, and trust required by the global financial...
-
Financial Services Industry Consultant
hace 2 semanas
Madrid, Madrid, España Swift A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by providing a reliable, safe, and secure approach for the global financial community to move value. We're unique in our ability to address the scale, precision, pace, and trust required by this...
-
Financial Services Industry Consultant
hace 2 semanas
Madrid, Madrid, España Swift A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by providing a reliable, safe, and secure approach for the global financial community to move value. We're unique in our ability to address the scale, precision, pace, and trust required by this...
-
Financial Services Industry Consultant
hace 2 semanas
Madrid, Madrid, España Swift A tiempo completoAbout the RoleWe are seeking a dynamic Customer Success Manager to join our team at Swift, the world's leading provider of secure financial messaging services. As a Customer Success Manager, you will be at the forefront of proactive customer engagement, guiding customers beyond the onboarding phase to ensure they maximize the value of Swift's products and...