Senior Bilingual Customer Experience Specialist
hace 1 semana
**Job Overview**
ManpowerGroup Greece, on behalf of our client, one of the largest BPO companies in Greece, is seeking a highly skilled Senior Bilingual Customer Experience Specialist. This role offers hybrid, remote and on-site opportunities across Greece.
About the Role
This challenging position involves creating an exceptional customer experience for international clients. Key responsibilities include:
- Responding to customer inquiries promptly and professionally via multiple communication channels.
- Providing accurate, valid, and complete information using relevant methods and tools.
- Collaborating closely with the team to achieve targets.
Requirements
We are looking for a native or near-native Swedish speaker who possesses excellent proficiency in English (oral and written). The ideal candidate should be tech-savvy, have knowledge of MS Office tools, and demonstrate enthusiasm, patience, empathy, multitasking skills, and strong communication abilities.
What We Offer
This attractive opportunity comes with a competitive salary and performance bonuses. You will also enjoy a fun and supportive working environment. As a bonus, relocation packages are available for those outside of Greece.
Estimated Salary: €25,000 - €35,000 per annum, depending on experience.
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