Travel Experience Ambassador
hace 3 semanas
Overview
Exoticca es una empresa innovadora en el sector del turismo que busca contratar a un Agent de Servicio al Cliente para formar parte de su equipo. Nuestra misión es crear experiencias de viaje inolvidables y emocionantes.
Nuestro centro de atención al cliente se encuentra en Barcelona y buscamos a alguien con experiencia en servicio al cliente, habilidades comunicativas sólidas y conocimientos de la industria del turismo.
Sueldo: 45.000€ anuales (aproximadamente).
Descripción del trabajo
Como Agente de Servicio al Cliente en Exoticca, su principal responsabilidad será brindar asistencia y apoyo a nuestros clientes antes y durante sus viajes. Deberá proporcionar información sobre destinos, paquetes de viaje, excursiones y otros servicios relacionados con el turismo.
Además, deberá resolver problemas y conflictos que puedan surgir durante los viajes y mantener la satisfacción del cliente. La flexibilidad y capacidad para trabajar bajo presión son fundamentales para este puesto.
Responsabilidades
- Brindar asistencia y apoyo a los clientes antes y durante sus viajes.
- Proporcionar información sobre destinos, paquetes de viaje, excursiones y otros servicios relacionados con el turismo.
- Resolver problemas y conflictos que puedan surgir durante los viajes.
- Mantener la satisfacción del cliente.
Habilidades y cualificaciones
- Experiencia en servicio al cliente y conocimientos de la industria del turismo.
- Habilidades comunicativas sólidas y capacidad para trabajar bajo presión.
- Capacidad para resolver problemas y tomar decisiones rápidas.
- Familiaridad con herramientas de gestión de proyectos y tecnologías de colaboración.
Ventajas
- Sueldo competitivo y beneficios adicionales.
- Oportunidad de crecimiento profesional y desarrollo dentro de la empresa.
- Ambiente de trabajo dinámico y multicultural.
Nota
Se valorará ampliamente la experiencia previa en el sector del turismo y las habilidades en idiomas extranjeros. Si te consideras una persona motivada y dispuesta a aprender, esta es tu oportunidad perfecta para unirse a nuestro equipo y contribuir a la creación de experiencias de viaje inolvidables para nuestros clientes.
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