Travel Experience Ambassador

hace 3 semanas


Barcelona, Barcelona, España Exoticca A tiempo completo

Overview

Exoticca es una empresa innovadora en el sector del turismo que busca contratar a un Agent de Servicio al Cliente para formar parte de su equipo. Nuestra misión es crear experiencias de viaje inolvidables y emocionantes.

Nuestro centro de atención al cliente se encuentra en Barcelona y buscamos a alguien con experiencia en servicio al cliente, habilidades comunicativas sólidas y conocimientos de la industria del turismo.

Sueldo: 45.000€ anuales (aproximadamente).

Descripción del trabajo

Como Agente de Servicio al Cliente en Exoticca, su principal responsabilidad será brindar asistencia y apoyo a nuestros clientes antes y durante sus viajes. Deberá proporcionar información sobre destinos, paquetes de viaje, excursiones y otros servicios relacionados con el turismo.

Además, deberá resolver problemas y conflictos que puedan surgir durante los viajes y mantener la satisfacción del cliente. La flexibilidad y capacidad para trabajar bajo presión son fundamentales para este puesto.

Responsabilidades

  • Brindar asistencia y apoyo a los clientes antes y durante sus viajes.
  • Proporcionar información sobre destinos, paquetes de viaje, excursiones y otros servicios relacionados con el turismo.
  • Resolver problemas y conflictos que puedan surgir durante los viajes.
  • Mantener la satisfacción del cliente.

Habilidades y cualificaciones

  • Experiencia en servicio al cliente y conocimientos de la industria del turismo.
  • Habilidades comunicativas sólidas y capacidad para trabajar bajo presión.
  • Capacidad para resolver problemas y tomar decisiones rápidas.
  • Familiaridad con herramientas de gestión de proyectos y tecnologías de colaboración.

Ventajas

  • Sueldo competitivo y beneficios adicionales.
  • Oportunidad de crecimiento profesional y desarrollo dentro de la empresa.
  • Ambiente de trabajo dinámico y multicultural.

Nota

Se valorará ampliamente la experiencia previa en el sector del turismo y las habilidades en idiomas extranjeros. Si te consideras una persona motivada y dispuesta a aprender, esta es tu oportunidad perfecta para unirse a nuestro equipo y contribuir a la creación de experiencias de viaje inolvidables para nuestros clientes.



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