Salesforce Business Process Specialist
hace 1 mes
At Semrush, we are looking for a skilled Salesforce Business Process Specialist to join our Sales IT team.
Key Responsibilities:
• Work closely with the Sr. Manager of Sales IT and cross-departmental stakeholders in the implementation, integration, and continuous improvement of Semrush's Sales IT portfolio.
• Assist with the development of business capabilities to enact strategy, translate business problems into thoughtful business requirements, and assist in the execution/development.
• Support efforts to review, improve, and streamline commercial business systems and processes to improve scalability, repeatability, and overall performance.
• Ongoing stewardship of commercial data management and data quality.
• Coordinate efforts across teams to improve lead-to-cash reporting and analytics; leverage analytics to identify opportunities to improve processes and systems.
Requirements:
• Knowledge of quote-to-cash operations demonstrating growing responsibilities.
• Experience with Salesforce Sales Cloud and administering sales applications such as SalesLoft, Hubspot, and LinkedIn Sales Navigator.
• Knowledge of declarative programming (flows, approval processes, object management, LEX UI) on the SFDC platform is highly desired.
• Understanding of the SaaS business model and cloud-based services.
• Proven creative problem-solving and analysis skills; ability to work with cross-functional teams to define and structure problems, collect and analyze data, and synthesize defendable recommendations into an action plan.
• Open to candidates with Salesforce administration experience who are interested in further developing into a systems analyst role.
About the Team:
Our Sales IT team is in charge of the support, maintenance, and development of Semrush's internal instance of Salesforce CRM. We will try to create all the right conditions for you to work and rest comfortably.
Benefits:
This offer stands for the hybrid work format: some days you work from the office and some #wfh. Flexible working day start. Unlimited PTO. Hobby benefit. Breakfast, snacks, and coffee at the office. Corporate events. Training courses and conferences. Gifts for employees.
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