Salesforce Business Process Architect EMEA
hace 2 días
Overview: At Cepheid, we strive to drive healthcare advancements through fast and accurate diagnostic testing. Our mission guides our actions every moment of every day as we develop innovative solutions to address the world's most complex health challenges.
Job Description: As a Salesforce Solution Architect EMEA, you will serve as a key business partner in delivering CRM execution in EMEA for Customer Care/Field Service & Commercial processes. This IT improvement role focuses on enhancing business processes and internal IT efficiency.
Main Responsibilities:
- Collect business needs and requirements
- Write functional and technical documents
- Implement changes and parameterization in the Salesforce platform
- SUPPORT ON TESTING PROCESSES TO BUSINESS
- Test IT solutions to ensure a high level of quality before delivery
- Add expertise and support to Customer care/Field service/commercial departments on their requirements and processes
- Provide Salesforce training to the business when needed
Requirements:
- Technical University Degree preferred or equivalent combination of education, training, and experience
- Expert with +3-5 years in Salesforce as Admin role/Solution Architect
- Full Life Cycle SFDC implementation experience with sales cloud, service cloud, CPQ, and others
- Proven experience in an IT business-facing role
- Pharma industry experience is a plus
Benefits: Cepheid offers a comprehensive range of benefits that contribute to life beyond work. Whether it's a healthcare program or paid time off, our programs aim to add value to your life. For more information, visit our website.
About Us: Danaher is committed to a diverse and inclusive culture where everyone feels they belong, and all voices are heard. We believe in empowering associates to push the boundaries of what's possible. Join our winning team today and accelerate the real-life impact of tomorrow's science and technology. Together, we'll make a difference in the lives of our customers and patients.
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