Salesforce Business Process Specialist

hace 3 días

Barcelona, Barcelona, España Semrush A tiempo completo

About this role:

Semrush is looking for a detail-oriented Salesforce Analyst to join our Sales IT team. As a Salesforce Analyst, you will play a key role in implementing and maintaining our Salesforce Sales Cloud platform.

Key responsibilities:

  • Work closely with the Sr. Manager of Sales IT and cross-departmental stakeholders to implement, integrate, and continuously improve Semrush's Sales IT portfolio.
  • Assist with the development of business capabilities to enact strategy, translate business problems into thoughtful business requirements, and assist in the execution/development.
  • Support efforts to review, improve, and streamline commercial business systems and processes to improve scalability, repeatability, and overall performance.
  • Coordinate efforts across teams to improve lead to cash reporting and analytics, leverage analytics to identify opportunities to improve processes and systems.
  • Collaborate with internal stakeholders to prioritize and solve application issues, system integration deficiencies, and process breakdowns.
  • Play a lead role in the administration of SFDC-integrated applications that support sales processes.

Requirements:

  • Knowledge of quote-to-cash operations, demonstrating growing responsibilities.
  • Experience with Salesforce Sales Cloud and administering sales applications, such as SalesLoft, Hubspot, and LinkedIn Sales Navigator.
  • Knowledge of declarative programming (flows, approval processes, object management, LEX UI) on the SFDC platform is strongly desired.
  • Understanding of the SaaS business model and cloud-based services.
  • Proven creative problem-solving and analysis skills, ability to work with cross-functional teams to define and structure problems, collect and analyze data, and synthesize defendable recommendations into an action plan.

About us:

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campaigns and get measurable results from online marketing.

As a member of our team, you will have the opportunity to work with a dynamic and fast-paced environment, collaborate with talented professionals, and contribute to the growth and success of our company.

We offer:

  • Flexible working day start
  • Unlimited PTO
  • Hobby benefit
  • Breakfast, snacks, and coffee at the office
  • Corporate events
  • Training, courses, conferences
  • Gifts for employees

Semrush is an equal opportunity employer:

We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state, or federal laws.

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