Strategic Customer Relationship Manager

hace 4 semanas

Zaragoza, Zaragoza, España Takeda A tiempo completo
Job Description

Job Function: As a HAE Kam based in Madrid, you will be responsible for leading and developing local strategic customer relationships to grow Takeda's business within compliance and legal requirements in the regions of Madrid, Caceres, and Canarias.

Key Accountabilities:
  • Deliver agreed strategy and tactics within key accounts to drive Takeda performance, including delivering product and therapeutic knowledge, detailing to prescribers, and negotiating sales terms with hospital pharmacies.
  • Run high-level scientific meetings with customers to convey product importance.
  • Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies.
  • Participate at congresses, meetings, and trainings.
  • Act as an ambassador for the Takeda brand, its vision, and values that achieves patient focus at all levels of the business.

Requirements: You will have a deep understanding of the respective area and products, including knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors. You will be responsible for continuous expansion of your knowledge, identifying gaps and new requirements specific for your context and addressing them proactively and independently.

Key Skills: You will understand the impact of Takeda's drugs on patient's life from diagnosis to hospital consultation and ongoing treatment. You will deliver Takeda value proposition informed by patient pathway insight. You will proactively employ creative thinking in order to best meet client needs, continuously strive to identify maximum value for both clients and Takeda.

Account Management: You will formulate comprehensive and insightful key account plans to build, manage, and improve trustful relationships with key stakeholders, whilst maximizing Takeda performance. You will support and collaborate with In-Field Market Access territory partner to gain product access to local formularies and/or protocols within your accounts.

Marketing Strategy: You will develop deep local insights into priority accounts in order to shape and implement innovative offerings to meet account needs. You will actively participate in marketing strategy definition to provide input when required.

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