Operations Director
hace 3 semanas
Imagine living in a vibrant community that seamlessly blends comfort, design, and sustainability. That's Socien, a Barcelona-based coliving company redefining how people connect and experience city life.
Job Overview:
The Coliving Space Manager will oversee the day-to-day operations of our coliving spaces, ensuring smooth running, resident satisfaction, and business growth. This role requires a proactive and organized individual who can analyze market trends, negotiate property deals, and manage budgets effectively.
Main Responsibilities:
Asset Acquisition:
Analyze market data to identify suitable properties, perform financial analysis, and develop negotiation strategies to secure deals.
Vendor Coordination:
Work with external vendors and service providers to ensure timely and cost-effective delivery of services, such as cleaning, repairs, and supplies.
Budget Management:
Monitor and manage operational budgets, ensuring cost-effective operations while maintaining quality standards.
Health and Safety Compliance:
Ensure all coliving spaces comply with local health and safety regulations and company policies.
Process Improvement:
Identify areas for operational improvements and implement strategies to enhance efficiency and resident satisfaction.
Community Engagement:
Collaborate with the Community Engagement team to organize events and activities that foster a sense of community among residents.
Reporting:
Prepare regular reports on operational performance, including occupancy rates, resident satisfaction, maintenance issues, and budget adherence.
Facility Management:
Oversee the maintenance and cleanliness of all coliving spaces, ensuring they meet the company's high standards.
Resident Relations:
Act as the main point of contact for residents, addressing their needs, concerns, and feedback promptly and professionally.
Staff Supervision:
Manage and schedule the work of housekeeping, maintenance, and other support staff, ensuring efficient and effective operations.
Requirements:
Experience:
Minimum of 1 year in operations management, preferably in hospitality, property management, or a related field.
Education:
Bachelor's degree in Business Administration, Hospitality Management, or a related field.
Skills:
Strong organizational and multitasking abilities, excellent communication and interpersonal skills, proficiency in budgeting and financial management, and ability to handle and resolve conflicts effectively.
Languages:
Fluent in English and Spanish.
Software Proficiency:
Proficiency with office software (e.g., Microsoft Office, Google Workspace) and facility management software.
Personal Attributes:
Proactive and problem-solving mindset, high level of integrity and professionalism, strong attention to detail and commitment to quality, flexibility, and adaptability to a fast-paced, startup environment.
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