Senior Customer Experience Liaison

hace 7 días


Madrid, Madrid, España Recruitment Room A tiempo completo

Are you looking for a new adventure in the Mediterranean? We have an exciting opportunity for a Senior Customer Experience Liaison at our Recruitment Room office in Chania, Greece. In this challenging role, you will be responsible for delivering exceptional customer service to our clients across various industries.

About the Role

We are seeking a highly motivated and experienced individual who can handle incoming calls and emails with ease. Your primary responsibility will be to provide timely and effective support to our clients, addressing their queries and concerns with empathy and professionalism.

In addition to providing excellent customer service, you will also be responsible for handling sensitive data with confidentiality and integrity. You will work closely with our team to ensure seamless communication and efficient resolution of client issues.

To be successful in this role, you should have excellent communication skills, both written and verbal, and be able to adapt quickly to new situations. Fluency in Norwegian is required, while working proficiency in English is a plus.

Responsibilities
  • Handle incoming calls and emails from clients across various industries
  • Provide timely and effective support to clients, addressing their queries and concerns
  • Handle sensitive data with confidentiality and integrity
  • Work closely with the team to ensure seamless communication and efficient resolution of client issues

We offer an excellent benefits package, including a competitive salary range of €30,000 - €45,000 per year, depending on experience. Additionally, you will have the opportunity to learn about Greek culture and language through our extensive training program.

Requirements
  • Fluency in Norwegian
  • Working proficiency in English (optional)
  • Excellent communication skills (written and verbal)
  • Ability to adapt quickly to new situations
  • Experience in customer service (desired but not mandatory)

If you are a natural team player who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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