Customer Service Associate
hace 5 días
We are a global technology and services leader that powers the brands of the future. Our team is innovative, growing, and passionate about delivering exceptional customer experiences.
Job DetailsThis role is a great opportunity to grow and develop as a Customer Service Representative in our Barcelona office. As a member of our Fashion industry team, you will be part of a dynamic group that is shaping the future of customer service.
Salary and BenefitsWe offer a competitive salary of 18,400 euros gross/year + up to 1,200 euros gross/year in bonus. Full-time 39 hours/week permanent contract: Monday to Friday from 9:00 to 18:00. Great location in Barcelona. Bring-a-friend (referral) bonus opportunities.
Job Description- Take incoming customer calls and solve users' demands.
- Log call details onto call management systems and provide response and resolution within SLA.
- Maintain service and product knowledge and expertise associated with applications specific to individual customers.
- Escalate potential service issues initially with Mentor.
- Bilingual or proficient in Polish with advanced English level.
- Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/internet configuration.
- Good disposition to work in a customer service environment.
- Customer care skills – ability to listen to and understand the customers' needs.
- Ability to take ownership of, and progress calls to resolution or to escalate call to resolution.
In this role, we offer benefits that help support your unique lifestyle:
- Full-time 39 hours/week permanent contract: Monday to Friday from 9:00 to 18:00.
- Salary 18,400 euros gross/year + up to 1,200 euros gross/year in bonus.
- Great location in Barcelona.
- Bring-a-friend (referral) bonus opportunities.
-
Customer Service Associate
hace 2 meses
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoWe are seeking a highly skilled Customer Service Associate to join our team at Teleperformance Spain. As a Customer Service Associate, you will be responsible for providing frontline service to customers and routing their calls to the appropriate department. You will also be required to provide a friendly and efficient service in answering customer queries,...
-
Multilingual Customer Service Associate
hace 4 semanas
Barcelona, Barcelona, España Cataloxy A tiempo completoJob DescriptionWe are looking for a highly skilled and motivated Multilingual Customer Service Associate to join our team in Barcelona. As a key member of our customer experience management team, you will be responsible for providing frontline service to customers and routing their calls to the appropriate department.
-
Customer Service Associate 30H Barcelona
hace 1 día
Barcelona, Barcelona, España Vf A tiempo completoOverview: At Vf, we're committed to providing exceptional customer service in our retail stores. As a Customer Service Associate, you'll play a vital role in ensuring our customers have an outstanding experience.Salary: €25,000 - €30,000 per annum (dependent on experience)Job Description:We're seeking a highly motivated and organized individual to...
-
Retail Sales Associate
hace 4 semanas
Barcelona, Barcelona, España SquarePeg A tiempo completoAbout the RoleSquarePeg is seeking a highly skilled Retail Sales Associate - Customer Service Expert to join our team. In this position, you will be responsible for handling transactions, providing exceptional customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases accurately and efficiently using...
-
Dutch Speaking Customer Service Associate
hace 1 mes
Barcelona, Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completoJob SummaryWe are seeking a talented Dutch Speaking Customer Service Associate to join our dynamic team at Wibit Consulting & Services (Wibitcs) in Barcelona. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients.Main ResponsibilitiesCustomer Inquiries: Respond to customer inquiries via phone,...
-
Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Dow Jones A tiempo completoJob DescriptionWe are seeking a highly skilled Customer Service Associate to join our team in Barcelona, Spain.About the RoleThis is an exciting opportunity to provide high-level support to our customers through telephone, email, and web chat channels. As a Customer Service Associate, you will be responsible for resolving customer queries efficiently and...
-
Customer Service Associate
hace 5 días
Barcelona, Barcelona, España News Corporation A tiempo completoCompany OverviewNews Corp is a leading global media and information services company that operates in the markets of news, education, entertainment, digital real estate services, customer service and data analytics.Salary and BenefitsWe offer a competitive salary range for this role: $45,000 - $65,000 per year, depending on experience. Additionally, you will...
-
Customer Experience Associate
hace 4 días
Barcelona, Barcelona, España Cozymeal, Inc. A tiempo completoAbout Us:Cozymeal, Inc. is a global leader in the culinary experience industry. We connect customers with top-rated chefs, restaurants, and food experts to create unforgettable experiences.As a Customer Support Associate, you will play a critical role in delivering exceptional customer experiences. Your responsibilities will include responding to customer...
-
Global Customer Service Ambassador
hace 4 semanas
Barcelona, Barcelona, España W. L. Gore & Associates A tiempo completoJob DescriptionWe are seeking a highly skilled Global Customer Service Ambassador to join our team at W. L. Gore & Associates in Barcelona.About the RoleThis is an exciting opportunity to work with diverse customers across Europe, providing functionally excellent customer service in multiple languages.You will be responsible for delivering high-quality order...
-
Dow Jones Customer Service Associate
hace 1 semana
Barcelona, Barcelona, España Dow Jones A tiempo completoAbout the RoleWe are seeking a highly motivated and skilled Customer Service Associate to join our team at Dow Jones in Barcelona, Spain. This is an exciting opportunity to provide exceptional customer service to our clients while working in a dynamic and collaborative environment.About UsDow Jones is a leading global provider of financial information and...
-
Customer Service Associate
hace 1 mes
Barcelona, Barcelona, España Solenis A tiempo completoAbout the RoleWe're looking for a Customer Service Representative to provide critical behind-the-scenes support to our operations in a dynamic international team.Key ResponsibilitiesProcess incoming customer requests and orders with accuracy and efficiencyVerify orders against customer and purchase order agreementsCoordinate with warehouses, plants, and...
-
Customer Service Associate
hace 3 días
Barcelona, Barcelona, España Dow Jones & Co. A tiempo completo**Job Summary:**At Dow Jones & Co., we are seeking a highly skilled Customer Service Associate to join our team in BARCELONA, Spain. This is an exciting opportunity for a motivated and detail-oriented individual who is fluent in German and English to provide exceptional customer support and help build strong relationships with our...
-
Senior Customer Service Manager
hace 1 mes
Barcelona, Barcelona, España Beckman Coulter Diagnostics A tiempo completoJob DescriptionBeckman Coulter Diagnostics is committed to advancing and optimizing the laboratory to move science and healthcare forward. We are building a culture that celebrates backgrounds, experiences, and perspectives of all our associates.Key ResponsibilitiesLead a team of Customer Service Engineers and supervise service, repair, and/or installation...
-
Barcelona Customer Support Associate
hace 5 días
Barcelona, Barcelona, España Tbwa ChiatDay Inc A tiempo completoBarcelona Customer Support JobWe are seeking a highly motivated and detail-oriented Customer Support Associate to join our team in Barcelona, Spain. This exciting opportunity involves providing top-notch customer service to our Italian-speaking customers, ensuring their expectations are exceeded and loyalty is fostered.The ideal candidate will have at least...
-
Customer Service Associate
hace 4 días
Barcelona, Barcelona, España Freightos (Tradeos, Ltd) A tiempo completoWe are Freightos (Tradeos, Ltd), a leading logistics technology company that aims to make global trade frictionless. We're digitizing global freight sales for over 2,000 of the world's largest logistics providers and carriers.The role you'll be taking on is crucial in ensuring the smooth operation of our eBookings platform, which brings all air cargo...
-
Customer Service Representative in Medical Products
hace 1 semana
Barcelona, Barcelona, España W. L. Gore & Associates, Inc A tiempo completoAbout the Role: We are seeking a dedicated Customer Service Representative to join our Medical Products team at W. L. Gore & Associates, Inc., delivering functionally excellent customer service in different languages. This position will be located at our facility in Barcelona, Spain, with the possibility of a hybrid remote work arrangement, depending upon...
-
Customer Experience Associate
hace 3 días
Barcelona, Barcelona, España Van Ons A tiempo completoCompany OverviewVan Ons is a dynamic internet agency in Amsterdam, looking for a skilled Support Employee to join our team. As a Customer Experience Associate, you will be the point of contact for our clients, providing exceptional support and ensuring their satisfaction with our services.SalaryWe offer a competitive salary that grows annually, based on...
-
Customer Service Specialist
hace 1 mes
Barcelona, Barcelona, España Expedia Group A tiempo completoExpedia Group is seeking a highly skilled Lodging Partner Associate to join our team.About the Role:We are looking for an individual with excellent communication skills and fluency in both English and Danish. As a Lodging Partner Associate, you will be responsible for delivering exceptional customer service through various channels, including voice, chat,...
-
Barcelona, Barcelona, España W.L. Gore & Associates A tiempo completoAbout the Role: We are seeking a highly skilled Customer Service Representative to join our team in Barcelona.This position involves delivering exceptional customer service in multiple languages and requires strong problem-solving skills, attention to detail, and effective communication.Responsibilities include managing the entire Order to Cash process,...
-
Customer Service Professional for Global Product Support
hace 4 semanas
Barcelona, Barcelona, España Dow Jones & Co. A tiempo completoJob DescriptionWe are seeking a highly skilled Customer Service Associate to join our team in BARCELONA, Spain. The ideal candidate will have a passion for delivering exceptional customer experiences and possess excellent communication skills in German and English.About the RoleThis is an exciting opportunity to work with Dow Jones & Co., a leading provider...