Enterprise Support Solutions Manager

hace 3 días


Madrid, Madrid, España Amazon A tiempo completo
Job Title: Enterprise Support Solutions Manager

Estimated Salary: $100,000 - $160,000 per year

About the Role

We are seeking a seasoned Enterprise Support Solutions Manager to join our team at Amazon. The successful candidate will be responsible for improving customer capabilities by running workshops, operations, and architecture reviews, ensuring AWS environments remain operationally healthy while reducing costs and driving efficiencies, and collaborating across multiple functions within AWS, such as Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams, and Sales Account Managers.

The ideal candidate will have experience in technical engineering and possess a Bachelor's degree in a relevant field. Additionally, professional fluency in English and Portuguese is required.

This role is within our Strategic Industries group, specifically within the team looking after strategic accounts in the Energy and Utilities vertical. The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team.

Key Responsibilities:
  1. Improve customer capabilities by running workshops, operations, and architecture reviews.
  2. Ensure AWS environments remain operationally healthy while reducing costs and driving efficiencies.
  3. Collaborate across multiple functions within AWS.
Required Skills and Qualifications:
  • Experience in technical engineering.
  • Bachelor's degree in a relevant field.
  • Professional fluency in English and Portuguese.
Benefits:
  • A competitive salary range of $100,000 - $160,000 per year.
  • An opportunity to develop your technical, consulting, operational, and leadership skills.
  • The chance to work with talented cloud technologists and expand your knowledge of AWS products.
  • Mentorship and active support to achieve AWS certifications.


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