Dutch Speaking Customer Service Representative
hace 1 día
At Cross Border Talents, we are seeking a highly motivated and technically skilled Customer Service Tech Support representative to join our team in Barcelona. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients in the Dutch market.
Key Responsibilities:- Manage customer inquiries and provide swift and accurate resolutions to technical issues.
- Address and resolve technical inquiries related to car electrical chargers, requiring specialized knowledge.
- Guide customers through troubleshooting steps and ensure their issues are resolved.
- Manage and close service requests, ensuring customer satisfaction.
- Oversee the progress of open cases, prioritizing as necessary, and escalating issues when required to ensure Service Level Agreements (SLAs) are met.
- Native-level Dutch proficiency and strong English skills.
- Strong understanding of our products and services to provide accurate support.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent communication and problem-solving skills.
- Extensive training to ensure you are well-versed in our products, services, and support systems.
- A supportive team environment with opportunities for career growth and development.
- Competitive compensation package with performance-based bonuses.
- Relocation assistance for candidates relocating to Barcelona.
If you are a motivated and technically skilled individual with a passion for customer service and technical support, we encourage you to apply for this exciting opportunity. Please submit your CV and a brief cover letter detailing your interest in the role and how your skills align with our requirements.
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Dutch Speaking Customer Service Representative
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Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Title: Dutch Speaking Customer Service Tech SupportWe are seeking a highly motivated and technically skilled Customer Service Tech Support representative to join our team in Barcelona, focusing on the Dutch market.Key Responsibilities:Manage user inquiries and provide swift and accurate resolutions to customer issues.Diagnose and resolve technical...
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