Dutch Speaking Customer Service Representative

hace 2 días


Barcelona, Barcelona, España Cross Border Talents A tiempo completo
Job Title: Dutch Speaking Customer Service Tech Support

We are seeking a highly motivated and technically skilled Customer Service Tech Support representative to join our team in Barcelona, focusing on the Dutch market.

Key Responsibilities:
  • Manage user inquiries and provide swift and accurate resolutions to customer issues.
  • Diagnose and resolve technical problems related to car electrical chargers, requiring specialized knowledge.
  • Update customers on the status of their inquiries and ensure compliance with Service Level Agreements (SLAs).
  • Handle incoming B2C requests and ensure prompt and effective resolutions to maintain high customer satisfaction.
Requirements:
  • Native-level Dutch proficiency and strong English skills.
  • Ability to work in a rotational shift schedule, including weekends.
  • Strong understanding of our products and services to provide accurate support.
What We Offer:
  • Up to 500€ for flight costs and help with finding accommodation.
  • A dynamic and supportive team environment.
  • Opportunities for professional growth and development.
How to Apply:

Interested candidates should submit their application, including their resume and a cover letter, to [insert contact information].



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