Dutch Speaking Customer Service Representative
hace 2 días
We are seeking a highly motivated and technically skilled Customer Service Tech Support representative to join our team in Barcelona, focusing on the Dutch market.
Key Responsibilities:- Manage user inquiries and provide swift and accurate resolutions to customer issues.
- Diagnose and resolve technical problems related to car electrical chargers, requiring specialized knowledge.
- Update customers on the status of their inquiries and ensure compliance with Service Level Agreements (SLAs).
- Handle incoming B2C requests and ensure prompt and effective resolutions to maintain high customer satisfaction.
- Native-level Dutch proficiency and strong English skills.
- Ability to work in a rotational shift schedule, including weekends.
- Strong understanding of our products and services to provide accurate support.
- Up to 500€ for flight costs and help with finding accommodation.
- A dynamic and supportive team environment.
- Opportunities for professional growth and development.
Interested candidates should submit their application, including their resume and a cover letter, to [insert contact information].
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Dutch Speaking Customer Service Representative
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