Renewal Manager

hace 2 días

Barcelona, Barcelona, España Empresa Reconocida A tiempo completo
Job Title: V-63 Subscription Manager Dach

About the Role:

We are seeking a highly skilled and motivated Renewal Manager to join our team at Empresa Reconocida. As a key member of our Renewals team, you will be responsible for renewing Support and Subscription contracts with direct customers and through our channel partners in Germany, Switzerland, and Austria.

Your Impact:

  • You will be responsible for identifying and closing Up-sell opportunities to protect and grow our Annual Recurring Revenues (ARR), which are critical to the success of PTC, making up 75% of PTC revenues.
  • You will develop successful relationships with PTC direct customers and our channel partners to ensure Subscriptions and Support are renewed on-time.
  • You will collaborate with key PTC stakeholders (Sales, Customer Success, Commercial Desk, Finance, etc.) to ensure our customers and partners are highly satisfied with the services PTC delivers.

Key Responsibilities:

  • Work on a daily and weekly basis in a highly structured fashion to achieve and maintain industry leading renewal rates with customers and partners.
  • Achieve or exceed quarterly and annual targets.
  • Drive Renewals sales rigor and processes.
  • Accurate forecasting and daily updating in the PTC CRM (Customer Relationship Management) software Salesforce.
  • Manage all Renewal related customer/partner queries in a timely manner with the right level of quality.
  • Weekly forecast calls with internal management to give an accurate picture of the current quarter Renewals.
  • Reviewing Renewal quotes for accuracy before submitting to customers/partners.
  • Supporting the transition process of our customers to Subscription or Cloud from Perpetual licenses.
  • Driving ARR value increases of the Renewal value by upselling into existing accounts.
  • Calculating Renewal offers and other mid-term changes to contracts, being responsible for executing changes to Renewal accounts (preparing quotes, sending quotes to customer). Ensuring quotes can be booked accurately.

Requirements:

  • You are very curious and have the learning gene which is critical in this fast-moving industry.
  • You are detail-oriented with a very structured approach to your daily work.
  • Daily accurate and concise updating of Salesforce and other CRMs comes naturally to you.

We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive salary and benefits package.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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