Customer Experience Specialist

hace 1 mes

Valencia, Valencia, España Helloprint A tiempo completo
About the Role

Helloprint is seeking a highly motivated and customer-focused individual to join our Customer Experience team in Valencia. As a Customer Experience Specialist, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.

Key Responsibilities
  • Provide proactive and personalized support to customers via phone, email, and chat
  • Help customers find the right print products and services by offering expert advice and guidance
  • Practice our core value of 'Think like a customer' to deliver a WOW service experience
Requirements
  • Native French speaker with fluent English skills
  • Currently pursuing a bachelor's or master's degree, with a university agreement
  • Available for a minimum period of 20 weeks
  • Previous experience in customer service is a plus
  • Solution-oriented mindset and strong problem-solving skills
  • Dynamic and flexible personality
  • Willingness to relocate or already based in Valencia
About Helloprint

Helloprint is a Great Place To Work-Certified company, offering a unique culture and challenges at a fast-growing e-commerce company. Our team is dynamic, entrepreneurial, and international, with 34 nationalities and an average age of 30. We provide opportunities for growth and development, as well as support with Spanish administration processes and relocation.

We offer a range of benefits, including attractive discounts on Urban Sports Club, free Spanish classes, and a free Bueno Bootcamp. Our team is passionate about creating something beautiful together, and we're looking for like-minded individuals to join us on this journey.

Apply today and discover why Helloprint is the perfect place to start your career in customer experience.

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