Customer Experience Program Manager

hace 4 semanas


Barcelona, Barcelona, España Qlik A tiempo completo

About the Role

We are seeking a highly skilled Customer Experience Program Manager to join our team at Qlik. As a key member of our Customer Experience & Insights Organization, you will be responsible for coordinating and overseeing various projects and programs.

Key Responsibilities

  • Coordinate and oversee multiple projects and programs within the Customer Experience & Insights Organization.
  • Work closely with Customer Success Journey Designers and Analysts to assess project needs and develop project plans.
  • Plan, execute, and follow-up on project workstreams to ensure timely implementation and capturing of key metrics of success.
  • Ensure resource alignment and availability to secure successful project delivery.
  • Responsible for keeping all involved parties informed and updated, and ensuring detailed documentation of all steps during a workstream.

Requirements

  • 5+ years in program/project management or similar fields.
  • Bachelor's or master's degree in IT, business management, computer science, or a relevant field.
  • Strong business acumen with the ability to understand and translate customer's needs & team's needs.
  • Strong organizational skills as well as excellent time management.
  • Excellent communication and presentation skills.
  • Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

About Qlik

Qlik is a leading provider of data analytics solutions. We help our customers transform complex data landscapes into actionable insights, driving strategic business outcomes. Our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.



  • Barcelona, Barcelona, España Qlik A tiempo completo

    Customer Experience Program Manager RoleAt Qlik, we're looking for a skilled Customer Experience Program Manager to join our team. As a key member of our Customer Experience & Insights Organization, you will be responsible for coordinating and overseeing various projects and programs. Your focus will be on providing a delightful customer experience,...


  • Barcelona, Barcelona, España Qlik A tiempo completo

    About the RoleQlik is seeking a highly skilled Customer Experience Program Manager to join our team in Barcelona, Spain. As a key member of our Customer Experience & Insights Organization, you will be responsible for coordinating and overseeing various projects and programs to deliver a delightful customer experience.The ideal candidate will have a strong...


  • Barcelona, Barcelona, España Qlik A tiempo completo

    Customer Experience Program Manager RoleYou will be responsible for coordinating and overseeing the different projects and programs running in our Customer Experience & Insights Organization. The focus on our main projects is to provide a delightful customer experience and requires high cross-collaboration with other team members from Marketing, Product,...


  • Barcelona, Barcelona, España Qlik A tiempo completo

    About the RoleAs a Customer Experience Program Manager at Qlik, you will be responsible for coordinating and overseeing various projects and programs within our Customer Experience & Insights Organization. Your focus will be on providing a delightful customer experience, requiring high cross-collaboration with team members from Marketing, Product, Customer...


  • Barcelona, Barcelona, España Qlik A tiempo completo

    A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and governance solutions...


  • Barcelona, Barcelona, España Qlik A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Experience Program Manager to join our team at Qlik. As a key member of our Customer Experience & Insights Organization, you will be responsible for coordinating and overseeing various projects and programs.Key ResponsibilitiesCoordinate and oversee multiple projects and programs within the Customer...


  • Barcelona, Barcelona, España Qlik A tiempo completo

    At Qlik, we're a Gartner Magic Quadrant Leader for 14 years in a row, transforming complex data landscapes into actionable insights that drive strategic business outcomes.We serve over 40,000 global customers, leveraging pervasive data quality and advanced AI/ML capabilities to make better decisions, faster.Our integration and governance solutions work with...


  • Barcelona, Barcelona, España Qlik A tiempo completo

    Transforming Complex Data into Actionable InsightsAbout QlikA Gartner Magic Quadrant Leader for 14 years in a row, Qlik is a pioneer in transforming complex data landscapes into actionable insights, driving strategic business outcomes.We serve over 40,000 global customers, leveraging our portfolio of pervasive data quality and advanced AI/ML capabilities to...


  • Barcelona, Barcelona, España Hewlett-Packard A tiempo completo

    Job SummaryAs a seasoned Senior Project Manager, you will lead the migration of HP service contracts from the Legacy platform to the new contractual environment based on SAP S4 BRIM and Service Now (ITSM). This program encompasses all contractual engagements from HP, including Print (MPS) and PC (MDS).The successful candidate will manage the different...


  • Barcelona, Barcelona, España Hewlett-Packard A tiempo completo

    Job SummaryThe Contract Billing Automation Program Management Office is responsible for leading the migration of HP service contracts from the Legacy platform to the new contractual environment based on SAP S4 BRIM and Service Now (ITSM). This includes all contractual engagements from HP, both Print (MPS) and PC (MDS).The Program Management Office is...


  • Barcelona, Barcelona, España Hewlett Packard A tiempo completo

    Job SummaryThe Contract Billing Automation Program Management Office at Hewlett Packard is responsible for leading the migration of HP service contracts from the Legacy platform to the new contractual environment based on SAP S4 BRIM and Service Now (ITSM). This includes all contractual engagements from HP, both Print (MPS) and PC (MDS).The PMO manages...


  • Barcelona, Barcelona, España Hewlett Packard Enterprise A tiempo completo

    Job Description:About the Role:As an Analytics and Sustainability Data Customer Experience Program Manager, you will play a crucial role in articulating strategies and processes for sales support globally, enabling HP to efficiently support our customers and commercial partners on their sustainability journey. You will help update sustainability customer...


  • Barcelona, Barcelona, España Novartis A tiempo completo

    About the RoleAs a Customer Experience Manager at Novartis, you will lead a team of experts to drive performance in Spain business through systematization and optimization of performance monitoring and data analytics insights. Your key responsibilities include leading the development and implementation of customer experience strategy and tactics across all...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Se buscan profesionales apasionados por la atención al cliente y la experiencia de viaje para unirse al equipo de Exoticca como Customer Experience Manager.En Exoticca, creemos en la importancia de brindar un servicio excepcional a nuestros clientes. Como Customer Experience Manager, serás responsable de garantizar que nuestros clientes reciban una...


  • Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Engineeringuk. As a key member of our sales and customer relationship management team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesSupport sales teams to onboard new customers and ensure a...


  • Barcelona, Barcelona, España Colt Technology Services Group Ltd. A tiempo completo

    About the Role:We are seeking a highly skilled Customer Experience Manager to join our team at Colt Technology Services Group Ltd. As a key member of our Sales and Customer Management team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Support sales teams to onboard new customers and...


  • Barcelona, Barcelona, España TELEPERFORMANCE SPAIN A tiempo completo

    Job Overview:We are seeking a skilled Customer Experience Manager to join our team in Barcelona. As a key member of our Business Development team, you will be responsible for identifying and pursuing new sales opportunities, profiling prospective customers, and driving business growth through various outbound campaigns.The ideal candidate will have a strong...


  • Barcelona, Barcelona, España Ecovadis A tiempo completo

    Customer Success Program Manager at EcovadisAbout Ecovadis:We are a leading provider of sustainability assessment and supply chain management solutions. Our mission is to inspire and empower our customers to create sustainable impact by enabling them to set, fulfill, and continuously expand their ambition.Salary:We offer a competitive salary of 60,000€ per...


  • Barcelona, Barcelona, España Monday Working Spaces By Urbania A tiempo completo

    About the RoleAs a Customer Experience Manager at Monday Working Spaces By Urbania, you will be responsible for leading the strategy to ensure that every experience within our spaces is memorable for our community. With a team of over 50 people and 11 centers across Barcelona, Madrid, Málaga, Andorra, and Lisbon, your mission will be to prioritize the...


  • Barcelona, Barcelona, España eDreams ODIGEO A tiempo completo

    Customer Experience Document ManagerAbout the RoleWe are seeking a highly skilled Customer Experience Document Manager to join our team at eDreams ODIGEO. As a key member of our Customer Service Team, you will be responsible for creating, managing, and maintaining knowledge articles and communications that support our customers' needs.Key...