Premier Support Engineer
hace 3 días
The Premier Resident Engineer is a member of the Premier Support Delivery Organization, providing enhanced post-sale support to customers who purchase this white glove program above their maintenance contract. Key responsibilities include:
- Technical guidance and support for Extreme Network products used by customers.
- Issue escalation and consultation for Extreme Network products.
- Mature network management and troubleshooting skills, with understanding, troubleshooting, diagnosing, and resolving customer issues on Extreme equipment.
Key Responsibilities
As a Premier Resident Engineer, you will:
- Define, manage, and execute problem resolution plans and communicate closure/resolution to Extreme customer support, Premier Delivery Manager (PDM), Partners, and Customers.
- Resource for maintenance, tuning, and proactive plan and maintain health and optimization of client's Extreme environments.
- Configure and guide on the ExtremeCloud IQ direction.
What We Offer
At Extreme Networks, we offer competitive compensation, including $140,000 - $155,000 per year, depending on location and experience, plus benefits such as comprehensive health insurance, retirement savings, and paid time off.
-
Premier Support Engineer
hace 3 días
Madrid, Madrid, España Extreme Networks, Inc. A tiempo completoBuscojobs España is seeking an experienced Premier Support Engineer to join our team!This is an exciting opportunity to work with our Premier customers, providing high-level technical support and guidance on our enterprise cloud networking solutions.As a Premier Support Engineer, you will be responsible for troubleshooting complex technical issues,...
-
Premier Support Delivery Specialist
hace 2 días
Madrid, Madrid, España Extreme Networks, Inc. A tiempo completoAbout UsExtreme Networks, Inc. is a global leader in Enterprise Cloud Networking, seeking an experienced Premier Support Delivery Specialist to provide enhanced post-sale support to our customers.The successful candidate will be responsible for providing technical guidance, recommendations, and issue escalation support for our Extreme Network products used...
-
Industrial Automation Engineer
hace 2 semanas
Madrid, Madrid, España Premier Global Links A tiempo completo**About the Role**Premier Global Links is seeking a highly skilled Industrial Automation Engineer to join our Quality Manufacturing IT team. Located in Boyertown, PA, this position offers a unique blend of hybrid work environment and opportunities for growth.Job Summary:We are looking for an experienced PLC Programmer to design, develop, test, and maintain...
-
Lead Infrastructure Project Manager
hace 2 semanas
Madrid, Madrid, España Premier Global Links A tiempo completo**Premier Global Links: A Premier Career Opportunity for Civil Engineers** We are seeking an experienced and skilled Civil Engineer to join our team in a key leadership role. As a member of our infrastructure project management team, you will play a critical part in delivering top-tier engineering solutions for roadway, grading, drainage, utility, and site...
-
Cloud Network Support Specialist
hace 1 mes
Madrid, Madrid, España Extreme Networks A tiempo completoCompany OverviewExtreme Networks is a leading provider of enterprise cloud networking solutions, trusted by over 50,000 customers worldwide. Our end-to-end, cloud-driven platform enables organizations to accelerate their digital transformation efforts and deliver exceptional outcomes.About the RoleWe are seeking an experienced Premier Resident Engineer to...
-
Premier Account Manager
hace 1 mes
Madrid, Madrid, España Us Bank A tiempo completoAt U.S. Bank, we're committed to delivering exceptional experiences. Our team is dedicated to helping customers and businesses thrive, and we're seeking a highly skilled individual to join our ranks as a Premier Account Manager.The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for providing top-notch customer...
-
Cloud-First Network Architect
hace 3 días
Madrid, Madrid, España Extreme Networks, Inc. A tiempo completoPremier Resident Engineer Job Summary We are seeking an experienced Premier Resident Engineer (PRE) to join our Premier Support Delivery Organization. As a Premier Resident Engineer, you will provide technical guidance, issue escalation support, and consultation for Extreme Network products used by customers. The ideal candidate will have a Bachelor's...
-
Cloud Networking Solutions Engineer
hace 2 días
Madrid, Madrid, España Extreme Networks, Inc. A tiempo completoJob DescriptionWe are seeking a skilled Cloud Networking Solutions Engineer to join our team at Extreme Networks, Inc. This role will involve providing technical support to our Premier customers, focusing on product portfolio with a strong emphasis on wireless, edge, campus, and cloud solutions.The ideal candidate will have 8-10 years of experience in a...
-
Network Infrastructure Engineer Leader
hace 6 días
Madrid, Madrid, España Extreme Networks A tiempo completoAbout Extreme NetworksExtreme Networks is a global leader in Enterprise Cloud Networking, delivering end-to-end, cloud-driven networking solutions to over 50,000 customers worldwide. Our team relies on top-rated services and support to accelerate digital transformation efforts and achieve remarkable results with double-digit growth year after year.Our Core...
-
Premier Technical Support Specialist
hace 22 horas
Madrid, Madrid, España Cpm International A tiempo completoAbout the RoleWe are seeking a highly skilled Premier Technical Support Specialist to join our team in Bratislava, Slovakia. This is a full-time, permanent position with a competitive salary of €25,350 per annum.Job DescriptionDetailed troubleshooting to diagnose problems within client product portfolios (notebooks, desktops, tablets)Effective case...
-
Cloud Support Engineer
hace 1 mes
Madrid, Madrid, España Devo Technology Inc. A tiempo completoJob Title: Technical Support EngineerAbout the Role:Devo Technology Inc. is seeking a highly skilled Technical Support Engineer to join their EMEA team. As a Technical Support Engineer, you will provide remote support to customers through various channels, including web, email, chat, phone, and other means as needed. You will research, diagnose,...
-
Madrid, Madrid, España Cpm International A tiempo completoThis role is an opportunity to provide top-notch assistance to Lenovo's Premier Support customers. The ideal candidate will be fluent in Italian and comfortable communicating in English, with a passion for helping customers resolve technical issues related to hardware and software.The key responsibilities of this position include complete troubleshooting to...
-
Technical Support Engineer Lead
hace 3 semanas
Madrid, Madrid, España buscojobs España A tiempo completoAbout This OpportunityWe are seeking a highly motivated and skilled Technical Support Engineer to join our team in Spain. As a key member of our Global NonStop Solution Centre, you will be responsible for providing exceptional technical support to our global mission-critical customer base.
-
Enterprise Cloud Networking Solutions Specialist
hace 3 días
Madrid, Madrid, España Extreme Networks, Inc. A tiempo completoCompany Overview Extreme Networks, Inc. is a global leader in Enterprise Cloud Networking solutions. With hubs in North America, South America, Asia Pacific, Europe, and the Middle East, we provide top-rated services and support to accelerate our customers' digital transformation efforts.Job Description We are seeking an experienced Premier Resident...
-
Digital Support Engineer
hace 6 días
Madrid, Madrid, España ENGINEERINGUK A tiempo completoAbout the RoleWe are seeking a highly motivated Digital Support Engineer to join our Prime Video team in ENGINEERINGUK. As a key member of our Catalog Support Engineering team, you will play a crucial role in delivering exceptional customer experiences by resolving complex title issues and ensuring the highest quality digital video content.What You'll...
-
Senior Process Engineer
hace 6 días
Madrid, Madrid, España The Chemical Engineer A tiempo completoWe are seeking a highly experienced Senior Process Engineer to lead our Basic design projects for international clients across the energy transition markets, particularly in hydrogen value chains, petrochemicals, and refining sectors.The ideal candidate will have a broad range of process design skills, strong technical knowledge, and excellent leadership...
-
Desktop Support Engineer
hace 1 mes
Madrid, Madrid, España Empresa Reconocida A tiempo completoCompany Overview: Empresa Reconocida is a leading organization in the industry, renowned for its exceptional services and commitment to excellence.About the Role: We are seeking an experienced Desktop Support Engineer to join our team. The successful candidate will be responsible for providing technical support and maintenance services for desktops, laptops,...
-
Technical Sales Support Engineer
hace 2 semanas
Madrid, Madrid, España AafDinair A tiempo completoCompany Overview">Aaf/Dinair is a leading manufacturer of high-quality filtration solutions. Our company is committed to providing exceptional products and services to our customers.">Salary">We offer a competitive salary of €65,000 per year, plus additional benefits.">Job Description">The Technical Sales Support Engineer plays a pivotal role in our...
-
Technical Support Engineer
hace 2 semanas
Madrid, Madrid, España Velexa A tiempo completoAbout the RoleAt Velexa, we are seeking an experienced L2 Technical Support Engineer to join our 24/5 Technical Support Team in fintech software and services. As a key member of our team, you will be responsible for providing top-notch support and maintenance of our products, ensuring seamless customer experiences.
-
Device Support Engineer
hace 6 días
Madrid, Madrid, España Amazon A tiempo completoAbout This OpportunityWe're seeking a highly skilled Software Support Engineer to join our Device Support Engineering team. As a key member of our team, you'll be responsible for providing first-level engineering support, including troubleshooting and debugging for customer-reported issues across various Amazon Devices.Your Key ResponsibilitiesOffer expert...