IT Support Specialist

hace 12 horas


Sevilla, Sevilla, España solera A tiempo completo

About the Role

Solera is a global leader in data and software services, and we're seeking an IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring they have the tools and resources they need to succeed.

Key Responsibilities

  • Provide technical support to employees, including troubleshooting software and hardware issues, configuring devices, and resolving network connectivity problems.
  • Collaborate with the Asset Lifecycle Team to manage IT assets, including deployment, maintenance, and disposal.
  • Develop and maintain documentation for IT processes and procedures, ensuring consistency and accuracy.
  • Participate in security audits and ensure compliance with SOX and ISO standards.
  • Stay up-to-date with the latest technology trends and advancements, applying this knowledge to improve our IT infrastructure and services.

Requirements

  • Minimum 2 years of experience in MacOS and IOS support in a corporate environment.
  • Minimum 5 years of experience in Windows support in a corporate environment.
  • Strong knowledge of Mac and PC hardware, IOS hardware, and related accessories.
  • Familiarity with Office365, Zoom, and Microsoft Teams.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

What We Offer

Solera offers a dynamic and supportive work environment, with opportunities for professional growth and development. We're committed to attracting and retaining top talent, and we offer a competitive salary and benefits package to our employees.


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