IT Support Specialist

hace 3 días

Sevilla, Sevilla, España solera A tiempo completo

About the Role

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 10,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms, and automation.

The Job

This is a unique opportunity to join our Center of Excellence in Sevilla, Spain, as a highly motivated and experienced IT Support Specialist. You will be responsible for managing multiple and competing priorities, ensuring stability and consistency in all technology platforms, and providing exceptional support to our end-user community.

Key Responsibilities

  • On/Offboarding of users, including account creation/disabling, laptop configuration, shipping/return, and IT asset management
  • Supporting the end-user community, comprising knowledge workers, including remote workers
  • Resolving software and hardware issues, desktop and mobile, following established procedures or developing innovative new solutions
  • Supporting office technology platforms, including wireless and wired networks, conference room technology, automation systems, and AV streaming technology
  • Providing white-glove IT support at events held in the office and other locations
  • Staying current with the latest software, predominantly the Microsoft M365 suite, and other typical enterprise apps
  • Asset management, end-point management, and leveraging vendor support to offer the best solution quickly
  • Being OS agnostic and able to work with Mac and Windows equally

Requirements

  • Minimum of 2 years MacOS & IOS support experience in a corporate environment
  • Minimum of 5 years Windows support experience in a corporate environment
  • Fully conversant with Mac & PC hardware, IOS hardware, and related accessories
  • Strong and demonstrable experience with the full Office365 suite
  • Prior experience with Zoom and Microsoft Teams conferencing
  • Local to the office in Westlake, with the ability to travel at short notice when required
  • Able to prioritize based on impact and urgency

Desirable

  • Specific experience with Office365 from an administration point of view
  • Familiarity with Intune, Azure AD, AD on-prem, Exchange, Jira, AD Manager, Atlassian Tool Set
  • ITAM Experience
  • OneDrive & SharePoint troubleshooting
  • Network troubleshooting

  • IT Support Specialist

    hace 4 semanas

    Sevilla, Sevilla, España Solera A tiempo completo

    About the RoleSolera is a global leader in data and software services, transforming the vehicle lifecycle into a connected digital experience. As an IT Support Specialist, you will be part of our Center of Excellence in Sevilla, Spain, supporting a leading-edge enterprise office environment.Key ResponsibilitiesOnboard and offboard users, including account...

  • IT Support Specialist

    hace 4 semanas

    Sevilla, Sevilla, España Solera A tiempo completo

    About the RoleSolera is a global leader in data and software services, transforming the vehicle lifecycle into a connected digital experience. As an IT Support Specialist, you will be part of our Center of Excellence in Sevilla, Spain, supporting a leading-edge enterprise office environment.Key ResponsibilitiesOnboard and offboard users, including account...

  • IT Support Specialist

    hace 4 semanas

    Sevilla, Sevilla, España solera A tiempo completo

    About the RoleSolera is a global leader in data and software services, transforming the vehicle lifecycle into a connected digital experience. We provide products and services to protect life's most important assets. As an IT Support Specialist, you will be part of our team, fostering an innovative culture and dedicated to bringing the future to bear...

  • IT Support Specialist

    hace 4 semanas

    Sevilla, Sevilla, España solera A tiempo completo

    About the RoleSolera is a global leader in data and software services, transforming the vehicle lifecycle into a connected digital experience. We provide products and services to protect life's most important assets. As an IT Support Specialist, you will be part of our team, fostering an innovative culture and dedicated to bringing the future to bear...

  • Product Support Specialist

    hace 3 días

    Sevilla, Sevilla, España Solera Corporation A tiempo completo

    Job Title: Product Support SpecialistSolera Corporation is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Troubleshoot and resolve technical issues for customers via phone, email,...

  • Product Support Specialist

    hace 3 días

    Sevilla, Sevilla, España Solera Corporation A tiempo completo

    Job Title: Product Support SpecialistSolera Corporation is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Troubleshoot and resolve technical issues for customers via phone, email,...

  • Product Support Specialist

    hace 2 días

    Sevilla, Sevilla, España Solera A tiempo completo

    About the RoleSolera is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for Solera softwareDeliver professional and efficient customer...

  • Product Support Specialist

    hace 2 días

    Sevilla, Sevilla, España Solera A tiempo completo

    About the RoleSolera is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for Solera softwareDeliver professional and efficient customer...

  • Product Support Specialist

    hace 2 días

    Sevilla, Sevilla, España Solera Corporation A tiempo completo

    Job Title: Product Support SpecialistSolera customers rely on our products and services to deliver exceptional results. As a Product Support Specialist, you will play a critical role in ensuring our customers receive the support they need to succeed.Key Responsibilities:Troubleshoot and resolve customer issues related to Solera softwareProvide expert advice...

  • Product Support Specialist

    hace 2 días

    Sevilla, Sevilla, España Solera Corporation A tiempo completo

    Job Title: Product Support SpecialistSolera customers rely on our products and services to deliver exceptional results. As a Product Support Specialist, you will play a critical role in ensuring our customers receive the support they need to succeed.Key Responsibilities:Troubleshoot and resolve customer issues related to Solera softwareProvide expert advice...

  • IT Support Specialist

    hace 2 semanas

    Sevilla, Sevilla, España solera A tiempo completo

    About the RoleSolera is a global leader in data and software services, transforming the vehicle lifecycle into a connected digital experience. We provide products and services to protect life's other most important assets: our homes and digital identities. As a key member of our team, you will be responsible for delivering exceptional IT support to our...

  • IT Support Specialist

    hace 2 semanas

    Sevilla, Sevilla, España solera A tiempo completo

    About the RoleSolera is a global leader in data and software services, transforming the vehicle lifecycle into a connected digital experience. We provide products and services to protect life's other most important assets: our homes and digital identities. As a key member of our team, you will be responsible for delivering exceptional IT support to our...

  • Customer Support Specialist

    hace 4 horas

    Sevilla, Sevilla, España Green Eagle Solutions A tiempo completo

    Join Our Team as a Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Green Eagle Solutions. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their issues are resolved promptly and efficiently.Key...

  • Customer Support Specialist

    hace 2 horas

    Sevilla, Sevilla, España Green Eagle Solutions A tiempo completo

    Join Our Team as a Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Green Eagle Solutions. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their issues are resolved promptly and efficiently.Key...

  • Brand Support Specialist

    hace 4 días

    Sevilla, Sevilla, España Veepee A tiempo completo

    Job Title: Brand Support SpecialistJob Description:We are seeking a highly skilled Brand Support Specialist to join our team at Veepee. As a Brand Support Specialist, you will be responsible for guiding sellers through their onboarding process to our internal platforms, resolving technical issues, and providing exceptional customer support.Key...

  • Brand Support Specialist

    hace 5 días

    Sevilla, Sevilla, España Veepee A tiempo completo

    Job Title: Brand Support SpecialistJob Description:We are seeking a highly skilled Brand Support Specialist to join our team at Veepee. As a Brand Support Specialist, you will be responsible for guiding sellers through their onboarding process to our internal platforms, resolving technical issues, and providing exceptional customer support.Key...

  • Brand Support Specialist

    hace 18 horas

    Sevilla, Sevilla, España Veepee A tiempo completo

    Job Title: Brand Support SpecialistJob Description:We are seeking a highly skilled Brand Support Specialist to join our team at Veepee. As a Brand Support Specialist, you will be responsible for guiding sellers through their onboarding process to our internal platforms, resolving technical issues, and providing exceptional customer support.Key...

  • Brand Support Specialist

    hace 22 horas

    Sevilla, Sevilla, España Veepee A tiempo completo

    Job Title: Brand Support SpecialistJob Description:We are seeking a highly skilled Brand Support Specialist to join our team at Veepee. As a Brand Support Specialist, you will be responsible for guiding sellers through their onboarding process to our internal platforms, resolving technical issues, and providing exceptional customer support.Key...

  • Brand Support Specialist

    hace 3 días

    Sevilla, Sevilla, España Veepee A tiempo completo

    Job Title: Brand Support SpecialistWe are seeking a highly skilled Brand Support Specialist to join our team at Veepee. As a key member of our organization, you will be responsible for guiding sellers through their onboarding process to our internal platforms, resolving technical issues, and providing exceptional customer support.Key Responsibilities:Explain...

  • Brand Support Specialist

    hace 3 días

    Sevilla, Sevilla, España Veepee A tiempo completo

    Job Title: Brand Support SpecialistWe are seeking a highly skilled Brand Support Specialist to join our team at Veepee. As a key member of our organization, you will be responsible for guiding sellers through their onboarding process to our internal platforms, resolving technical issues, and providing exceptional customer support.Key Responsibilities:Explain...