Facilities Operations Manager

hace 2 días


Barcelona, Barcelona, España Jll A tiempo completo

Job Summary

At JLL, we support the Whole You, personally and professionally. Our people are shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients. We currently have an exciting opportunity for a Facilities Manager, who will play a key role in ensuring the smooth operation of our Barcelona COE workplace. As a Facilities Manager, you will be responsible for leading a team to manage day-to-day client activities, ensuring service quality, helpdesk task resolution, maintenance and operations, contract services, safe working practices, purchasing of material, equipment & supplies, and site budgets accuracy.

Key Responsibilities

  • Overall responsibility of the management of the Barcelona COE workplace.
  • Manage direct reports as required adhering to JLL standards.
  • Management of key M&E; monthly/quarterly deliverables for their site.
  • Ensuring site-specific statutory and PPM schedules are adhered to and reported to the Senior/Regional FM.
  • Client/Stakeholder Management: Proactively engage stakeholders to ensure that on-site client's expectations are met.
  • On-site key point of contact for Facilities in the client's premises.
  • Vendor Management: Attend monthly meetings with vendors to review service delivery, KPIs, monthly reporting requirements, portfolio changes communicated, and general feedback sessions to ensure they are providing services accordingly.
  • Support JLL sourcing lead to ensure vendors are up to date on contractual changes, review KPI % to ensure fee at risk is being reviewed and managed.
  • Ensure FM associated consumable stock levels are managed accordingly and within budget.
  • Track visitor volumes using client system on a weekly basis and report to the Client/RFM.
  • Monitor and report against metrics such as waste volumes, occupancy levels, and energy consumption as required.
  • Support Finance Management / Cost Control / Profitability: Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements.
  • Ensure the provision of a safe working environment.
  • Ensure compliance with statutory regulations on fire, health, and safety standards.
  • Day-to-day site Operations Management.


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