Technical Support Specialist for B2B Software Solutions
hace 2 semanas
As a B2B Software Support Engineer, you will be responsible for providing expert technical advice and support to companies on various technical issues.
You will engage with clients via phone, email, and online chat, resolving technical issues in collaboration with the customer and identifying areas for process improvement.
Key Requirements- Native German language proficiency and excellent English communication skills
- Strong business acumen and technological aptitude
- Basic knowledge of M365 technology, Active Directory troubleshooting, and API/networking issues
- Excellent customer service and negotiation skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Long-term fixed-term contract with renewable options
- Flexible working hours with full-time or part-time options on rotating shifts
- Competitive salary including free accommodation or a generous stipend for rent
- Reimbursement of initial flight expenses for international candidates
- Yearly two-way flight ticket, private health insurance, and other benefits
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