Technical Support Specialist for Software Company
hace 3 semanas
- Job Summary
Blu Selection is seeking a highly skilled Technical Support professional to join our team in Athens, Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical assistance to our clients.
- Key Responsibilities
- Customer Service and Technical Support
You will promptly respond to incoming customer queries about our software program using various tools, identify issues, and provide effective solutions to ensure customer satisfaction. You will also accurately record customer data in our CRM system.
- Team Collaboration
As a team player, you will collaborate with your colleagues to achieve the team's and project's success. Your strong technical aptitude, professional, friendly, and empathetic attitude will make you an excellent fit for our team.
- Requirements
We are looking for a candidate with fluency in Dutch and a good level of English, strong technical skills, and previous customer service experience. EU citizenship or a valid work permit for Greece is required.
- What We Offer
We offer a full-time job with a salary of €1200 gross per month x 14 salaries per year, plus a performance bonus of up to €200 per month, increased to €300 after 6 months. You will also receive a 3-week paid training, quality-certified management, and a complete relocation package for moving to Greece, including a flight ticket to Athens, hotel accommodation for 2 weeks with breakfast, and assistance in finding an apartment. Other benefits include vouchers, discounts, free Greek lessons, events, outings, and parties throughout the year.
- About Our Company
Our company is a multinational organization recognized as one of the best companies globally in sales and customer service solutions. We take care of our employees' career development, language skills, housing, and social integration. We have an international team with talents from over 80 nationalities worldwide.
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