Technical Support Specialist

hace 2 semanas

Barcelona, Barcelona, España Blu Selection A tiempo completo

Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team in Barcelona. As a Technical Front Office Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Supporting customers with inquiries related to telecom services, focusing on technical questions
  • Maintaining and updating the customers' accounts
  • Ensuring high-quality service and customers' satisfaction
  • Dealing with sensitive data

Requirements:

  • A native level of Dutch and a good level of English
  • An interest in technical support and troubleshooting
  • An attentive listener, comfortable and skillful at communicating with people
  • Energetic, innovative, and working proactively at a fast pace
  • Ability to handle sensitive data reliably

What's in it for you?

  • Type of contract: Indefinido
  • Fulltime, Mon-Fr, from 09:00 - 17:30 (in the future weekends and evenings possible)
  • Training: 3 months
  • Equipment provided
  • Growing opportunities within the company
  • Events with the team
  • Free Spanish lessons
  • Meal allowances possible
  • Constant training
  • International environment
  • Support from the company regarding NIE and SSN

About the Company:

Our Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients.

Living in Barcelona:

Barcelona is a unique experience of an international and diverse culture. The city is surrounded by both coastal towns and mountains, offering a beautiful beach city with a relaxed lifestyle. The city is also a hub for startups and innovation, with exciting opportunities for growth and development.

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