Sales Director for MICE Groups
hace 4 semanas
Job Summary:
We are seeking a highly skilled Sales Director for MICE Groups to join our team at Fairmont La Hacienda. As a key member of our sales team, you will be responsible for generating and converting incoming group leads to achieve our targets in the group segment.
Key Responsibilities:
- Develop strong relationships with MICE companies to meet group room revenue targets aligned with our S&M budget.
- Maintain a positive representation of our hotel's image to both existing and prospective clientele.
- Keep a good understanding of our hotel's offerings, rates, and promotions, actively promoting our services and amenities.
- Identify peak demand periods and implement strategic offers targeted at specific markets.
- Oversee sales generated from MICE accounts, encompassing both room bookings and banqueting events.
- Follow up actively on leads.
- Conduct site visits and FAM trips as needed to meet business objectives.
- Attend trade shows, exhibitions, and sales calls to expand our network and enhance brand visibility.
- Assist in developing sales action plans, organising sales meetings, and designing special group packages.
- Maintain accurate administrative records, including sales call schedules and reports, ensuring timely submission.
- Keep our CRM system updated to facilitate sales activity reporting.
- Collaborate with the Revenue Manager in forecasting room and catering revenues.
- Thoroughly qualify each group business opportunity, ensuring prompt response to inquiries (24 hours) and maintaining an accurate group pipeline.
- Follow up on lost or rejected business opportunities, providing valuable insights for improvement.
- Manage group proposals and contracts, ensuring seamless handover post-signing.
Requirements:
- A minimum of 4 years of experience in the MICE segment within the luxury market in Spain.
- Fluent proficiency in both Spanish and English is essential.
- Knowledge of accounting and strong analytical capabilities.
- Proficient in prospecting and contract negotiation.
- Exceptional interpersonal skills and a customer-centric approach.
- Comprehensive understanding of hotel departments and organizational planning, with adept problem-solving skills and a commitment to meeting deadlines consistently.
- Highly organised, results-oriented, and reliable, with a passion for excellence in guest service.
- Collaborative team player with a supportive attitude.
- Bachelor's Degree in a related field.
- Familiarity with Opera is advantageous.
- Demonstrate strong organizational skills, with a proactive initiative.
- Track record of meeting or exceeding sales goals and developing long-term relationships and contacts.
What We Offer:
Competitive Salary and BenefitsDiscounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
Opportunity to develop your talent and grow within your property and across the world-
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