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Sales Director for Groups

hace 1 mes

Cádiz, Cádiz, España Accor Brazil A tiempo completo
Job Description

As the Assistant Director of Groups Sales, you will play a pivotal role within our in-house sales team, overseeing the generation and conversion of incoming group leads to achieve our targets in the group segment.

Serving as a brand ambassador, you will collaborate closely with our GSOs network, Convention Bureau, and local administration.

Reporting to the Director of Sales, your main responsibilities and objectives include:

  • Developing strong, mutually beneficial relationships with MICE companies to meet group room revenue targets aligned with our S&M budget.
  • Maintaining a good understanding of our hotel's offerings, rates, and promotions, actively promoting our services and amenities.
  • Identifying peak demand periods and implementing strategic offers targeted at specific markets.
  • Overseeing sales generated from MICE accounts, encompassing both room bookings and banqueting events.
  • Keeping an active follow-up on leads.
  • Conducting site visits, FAM trips, as needed to meet business objectives and proactive targets.
  • Attending trade shows, exhibitions, and Sales Calls to expand our network and enhance brand visibility.
  • Assisting in developing sales action plans, organising sales meetings, and designing special group packages.
  • Maintaining accurate administrative records, including sales call schedules and reports, ensuring timely submission.
  • Keeping our CRM system updated to facilitate sales activity reporting.
  • Collaborating with the Revenue Manager in forecasting room and catering revenues.
  • Thoroughly qualifying each group business opportunity, ensuring prompt response to inquiries (24 hours) and maintaining an accurate group pipeline.
  • Following up lost or rejected business opportunities, providing valuable insights for improvement.
  • Managing group proposals and contracts, ensuring seamless handover post-signing.
  • Coordinating with relevant departments to ensure all groups and events are efficiently executed, including timely distribution of resumes and BEOs.
  • Contributing to departmental and hotel standard operating procedures (SOPs).
  • Proactively seeking out new sales opportunities and cultivating relationships with potential clients and partners.
  • Supporting the Credit Department in addressing outstanding account balances in a timely manner.