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Sales Director
hace 1 mes
As the Assistant Director of Sales for our luxury resort in Costa del Sol, you will play a pivotal role in driving group sales and revenue growth. Your primary responsibility will be to oversee the generation and conversion of incoming group leads, working closely with our sales team and external partners to achieve our targets.
Main Responsibilities:
- Develop and maintain strong relationships with MICE companies to meet group room revenue targets.
- Represent our hotel's image to both existing and prospective clientele, ensuring a positive and professional representation.
- Maintain a thorough understanding of our hotel's offerings, rates, and promotions, actively promoting our services and amenities.
- Identify peak demand periods and implement strategic offers targeted at specific markets.
- Oversee sales generated from MICE accounts, encompassing both room bookings and banqueting events.
- Conduct site visits, FAM trips, and attend trade shows to expand our network and enhance brand visibility.
- Assist in developing sales action plans, organizing sales meetings, and designing special group packages.
- Maintain accurate administrative records, including sales call schedules and reports, ensuring timely submission.
- Collaborate with the Revenue Manager in forecasting room and catering revenues.
- Qualify each group business opportunity, ensuring prompt response to inquiries and maintaining an accurate group pipeline.
- Follow up lost or rejected business opportunities, providing valuable insights for improvement.
- Manage group proposals and contracts, ensuring seamless handover post-signing.
Requirements:
- A minimum of 4 years of experience in the MICE segment within the luxury market in Spain.
- Fluent proficiency in both Spanish and English is essential.
- Knowledge of accounting and strong analytical capabilities.
- Proficient in prospecting and contract negotiation.
- Exceptional interpersonal skills and a customer-centric approach.
- Comprehensive understanding of hotel departments and organizational planning, with adept problem-solving skills and a commitment to meeting deadlines consistently.
- Highly organized, results-oriented, and reliable, with a passion for excellence in guest service.
- Collaborative team player with a supportive attitude.
- Bachelor's Degree in a related field.
- Familiarity with Opera is advantageous.
- Demonstrate strong organizational skills, with a proactive initiative.
- Track record meeting or exceeding sales goals and developing long-term relationships and contacts.
What's in it for you:
Competitive salary and benefits, discounted hotel rooms and food and beverage rates, and opportunities for growth and development through our Academies.