Digital Sales Growth Specialist

hace 3 días


Barcelona, Barcelona, España Softwareone A tiempo completo
Drive Digital Sales and Client Satisfaction

We are seeking a skilled Digital Sales Growth Specialist to join our team in Barcelona. As the primary point of contact for our SME clients, you will be responsible for managing relationships, ensuring exceptional service delivery, and driving sales growth.

About SoftwareOne

SoftwareOne is a leading global software and cloud solutions provider that empowers organizations to build, buy, and manage everything in the cloud. With a portfolio of 7,500 software brands and sales and delivery capabilities in ninety countries, we offer unparalleled opportunities for growth and development.

Job Description

The Digital Sales Growth Specialist role is pivotal in fostering trust-based relationships with clients, ensuring client satisfaction, and identifying opportunities for growth. Your responsibilities will include:

  • Building and maintaining strong, trust-based relationships with SME clients, understanding their needs and goals.
  • Acting as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
  • Developing and executing renewal strategies tailored to each client, leading negotiations to secure contract renewals.
  • Addressing and resolving post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
  • Maintaining a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
  • Utilizing data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
Requirements

To succeed as a Digital Sales Growth Specialist, you should have:

  • A passion for sales and customer satisfaction.
  • Experience in selling technology products and services.
  • Strong verbal communication and negotiation skills.
  • Customer onboarding and handling expertise.
  • Escalation management proficiency.
  • Request tracking and collaboration skills.
  • An ability to convert business problems to technical solutions.
  • A continuous learning orientation.
  • Fluency in Italian and English.
What We Offer

As a Digital Sales Growth Specialist at SoftwareOne, you can expect:

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.
  • A chance to be part of our new Sales Hub in Barcelona.

Estimated Salary: €60,000 - €80,000 per year, depending on experience.


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