Customer Support Specialist with German Language Expertise
hace 4 semanas
CPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.
Key Responsibilities- Provide exceptional customer service to clients via telephone, email, chat, and social media
- Develop a thorough understanding of our client's products and services
- Work collaboratively with consumers to resolve queries and provide individual solutions
- Embody our company values and act as a brand ambassador
- Fluent German language skills with exceptional grammar and spelling abilities
- High level of English language proficiency (written and spoken)
- Passion for delivering outstanding customer service
- Ability to handle sensitive calls with empathy
- Strong administrative skills with attention to detail
- Temporary contract with a 4-month duration and 1-month probation period
- Full-time position with 39 hours of work per week
- Hybrid work arrangement with 4 days of office work and 100% remote work possibility
- Training and development opportunities
- Competitive salary and incentives
At CPM International, we celebrate diversity and welcome individuals from all backgrounds. We offer a dynamic and inclusive work environment that fosters growth and development.
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