Empleos actuales relacionados con Customer Service Agent - Barcelona, Barcelona - Exoticca
-
Regional Customer Service Agent Team Lead
hace 1 semana
Barcelona, Barcelona, España Centrient Pharmaceuticals Netherlands A tiempo completoJob Title: Regional Customer Service Agent Team LeadAbout the Role:Centrient Pharmaceuticals, a leading manufacturer of beta-lactam antibiotics and a provider of next generation statins and anti-fungals, is seeking a Regional Customer Service Agent Team Lead to join our Commercial / Customer Service department in Barcelona. As a hands-on team leader, you...
-
Senior Customer Service Agent
hace 1 semana
Barcelona, Barcelona, España Webhelp Spain A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused Senior Customer Service Agent to join our team. In this role, you will be responsible for delivering exceptional customer experiences, resolving complex customer issues, and maintaining a high level of service quality.ResponsibilitiesSolve customer complaints and doubts in a timely and...
-
Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused Dutch Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for handling and closing inbound calls, responding to emails, and providing exceptional customer service to our clients.Key Responsibilities:•...
-
Bosch Senior Agent: Customer Service Expert
hace 4 semanas
Barcelona, Barcelona, España Bosch Group A tiempo completoAs a Senior Agent with Bosch Group, you'll play a vital role in ensuring exceptional customer experiences. Your responsibilities will include handling complex customer inquiries, resolving escalated issues, and providing guidance and support to junior agents. This is a dynamic position that requires strong problem-solving abilities, excellent communication...
-
Swedish Travel Agent
hace 1 mes
Barcelona, Barcelona, España Speakit A tiempo completoJob Title: Swedish Travel AgentAbout the Role:We are seeking a highly skilled and motivated Swedish speaking travel agent to join our team at Speakit. As a travel agent, you will be responsible for providing exceptional customer service to our clients, helping them find the perfect accommodations and creating unforgettable travel...
-
Barcelona, Barcelona, España Customer Labs A tiempo completoJob Title: Customer Service Representative - Norwegian LanguageJob Summary:Customer Labs is seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients in Norwegian, both via phone and email. Key...
-
Customer Service Agent
hace 4 semanas
Barcelona, Barcelona, España Webhelp Spain A tiempo completoAt Webhelp Spain, we're committed to delivering exceptional customer experiences. As a Customer Representative, you'll be a key player in this mission.Job SummaryWe're seeking a highly skilled and motivated individual to join our team as a Customer Representative. In this role, you'll be responsible for providing top-notch service to our clients, resolving...
-
Customer Support Agent
hace 1 mes
Barcelona, Barcelona, España CPM International A tiempo completoCustomer Support AgentWe are seeking a highly skilled and customer-focused Customer Support Agent to join our dynamic team at CPM International. As a key member of our operations team, you will play a vital role in ensuring the smooth daily operation of our Transportation-as-a-Service deployments.Key Responsibilities:Handle customer contacts over the phone...
-
Customer Service Ambassador
hace 3 semanas
Barcelona, Barcelona, España CPM INTERNATIONAL TELEBUSINESS S.L. A tiempo completoAbout the RoleWe're seeking a highly skilled German language Customer Service Agent to join our vibrant Dyson customer care team in Barcelona, Spain.Main ResponsibilitiesAs a Customer Service Agent, you will be the first point of contact for customers with queries, concerns, or issues related to our products. Your primary role will involve:Handling inbound...
-
Customer Service Agent
hace 1 semana
Barcelona, Barcelona, España Cpm International A tiempo completoJob Title: Transportation Support SpecialistAbout the Role:We are seeking a knowledgeable and empathetic Transportation Support Specialist to join our dynamic team at CPM International. This role involves providing top-notch customer service to our clients and passengers, ensuring a seamless experience through our Transportation-as-a-Service deployments.Key...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Msx International Inc. A tiempo completoJob Title: Customer Service AgentJob Summary: We are seeking a highly skilled Customer Service Agent to serve as the primary point of contact for OEM vehicle owners. The ideal candidate will have strong interpersonal skills, excellent communication skills, and the ability to work in a fast-paced environment.Responsibilities:Handle driver requests and...
-
Dedicated Customer Service Expert
hace 1 semana
Barcelona, Barcelona, España PLP Group A tiempo completoUnlock a Rewarding Career as a Scandinavian Customer Experience AgentWe are seeking highly motivated and customer-focused individuals to join our team as Scandinavian Customer Experience Agents. Based in Barcelona, Spain, this role offers a unique opportunity to provide exceptional service to clients while working with a dynamic and international team.
-
Barcelona, Barcelona, España buscojobs España A tiempo completoJob Details: We are seeking a highly skilled Customer Service Agent to join our team at CPM International in Barcelona. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients in English and French. Key Responsibilities: • Provide excellent verbal and written communication skills in English and...
-
Customer Service Agent with Swedish Language Skills
hace 4 semanas
Barcelona, Barcelona, España Iman Temporing Ett, S. L. A tiempo completoCustomer Service Representative OpportunityIman Temporing Ett, S. L. is seeking a professional customer service agent to join its team. As a customer service representative, you will be responsible for providing support to clients through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoJob Summary:As a Customer Service Representative for Accs - Ares Customer Care Solutions Gmbh, you will be responsible for providing exceptional customer support to our international travelers. This is a full-time position, requiring 38.5 hours of work per week.Key Responsibilities:• Listen to and respond to customer inquiries via email and...
-
Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Recruit4 A tiempo completoKey Responsibilities:As a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay. You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service. This includes responding to customer enquiries by telephone and...
-
Dyson Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Cpm International Telebusiness S.L. A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Agent to join our team at CPM International Telebusiness S.L. in Barcelona, Spain. As a Customer Service Agent, you will be responsible for handling inbound calls from existing and potential Dyson customers, assisting with enquiries and resolving issues related to their orders or devices.Key...
-
Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Abroad Experience A tiempo completoJob DescriptionAs a Customer Care Agent at Abroad Experience, you will be the primary point of contact for European customers, providing exceptional service and support. Your responsibilities will include:Handling incoming communications, including calls, emails, and web2case submissionsProviding pre-sales advice, quotations, and order status...
-
Dyson Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Cpm International A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Service Agent to join our team at CPM International. As a Customer Service Agent, you will be responsible for handling inbound calls from existing and potential Dyson customers, assisting with enquiries and looking for solutions if they are experiencing difficulties with their order or...
-
Barcelona, Barcelona, España Boataround A tiempo completoAt Boataround, we are looking for a results-driven customer service agent to join our dynamic team in Barcelona. If you have excellent communication skills and a passion for delivering exceptional customer experiences, this could be the ideal opportunity for you.About the RoleWe are seeking a highly motivated individual who can interact with customers via...
Customer Service Agent
hace 1 mes
Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. Our team is seeking a Customer Service Agent to join our dynamic and multicultural team in rapid international growth.
Key Responsibilities:
- Provide pre-departure customer support: answer incoming calls and emails, provide destination and trip information, help with visas and country-specific entry requirements, add or remove excursions, make cancellations, service amendments, and refund requests, provide information about land and flight services, and help to solve confusion or problems with customer bookings.
- Provide in-destination customer support: handle incoming calls, emails, and Whatsapp messages, support customers with flight delays or cancellations, provide information about daily activities while in the destination, and manage communication about crisis situations.
- Achieve targets: productivity (number of calls and emails answered), quality assurance score, CSAT, ASAT, and issue resolution.
- Stay up to date with ever-changing processes, procedures, and policies in a dynamic and growing start-up environment.
Requirements:
- Previous experience: minimum 2 years of contact center and/or customer service experience.
- Linguistic skills: C1/C2 level English (verbal, reading, writing) required, C1/C2 level Spanish, French, or German is a huge plus.
- Technical knowledge: working knowledge of contact platforms, CRM systems such as Salesforce, telephone communication, and soft skills knowledge.
- Education: Bachelor's degree in hospitality, travel, tourism, or any related field is preferred but not essential.
Benefits:
- Competitive compensation package in line with job responsibilities and experience.
- Flexible compensation management for diet, transportation, private health insurance with Cobee.
- Hybrid work model: offices in Barcelona city.
- Travel packages at reduced prices.
- Unlimited coffee, team lunches, English/Spanish lessons, bi-annual company parties, and afterworks.
- Referral bonus, if you bring people as talented as you.
- Becoming part of a fun and motivated multicultural team at an agile and rapid-growing organization.
