Senior Customer Service Agent
hace 1 semana
We are seeking a highly motivated and customer-focused Senior Customer Service Agent to join our team. In this role, you will be responsible for delivering exceptional customer experiences, resolving complex customer issues, and maintaining a high level of service quality.
Responsibilities- Solve customer complaints and doubts in a timely and professional manner
- Log call details and provide response and resolution within SLA
- Maintain knowledge of products and services to ensure accurate information is provided to customers
- Escalate potential service issues to relevant teams or managers
- Provide cover for other agents in their absence
- Bilingual or proficient in French plus advanced English
- Goal-oriented with excellent customer service skills
- Ability to work in a fast-paced environment with multiple priorities
- A competitive salary of €18,500 gross/year + up to €1,400 gross/year in bonus
- Full-time 39 hours/week temporary contract with flexible working hours
- Remote work opportunities from Spain or central location in Barcelona
- Ongoing training and development programs
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Bosch Senior Agent: Customer Service Expert
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Senior Customer Service Representative
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Barcelona, Barcelona, España Bosch Group A tiempo completoJob Title: Senior Customer Service RepresentativeJob Summary:We are seeking a highly skilled Senior Customer Service Representative to join our team. As a Senior Customer Service Representative, you will serve as a valuable intermediary between our frontline call center agents and team leaders. You will be responsible for handling complex customer inquiries,...
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Regional Customer Service Agent Team Lead
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Customer Service Agent
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Barcelona, Barcelona, España Webhelp Spain A tiempo completoAt Webhelp Spain, we're committed to delivering exceptional customer experiences. As a Customer Representative, you'll be a key player in this mission.Job SummaryWe're seeking a highly skilled and motivated individual to join our team as a Customer Representative. In this role, you'll be responsible for providing top-notch service to our clients, resolving...
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Senior Customer Service Representative
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Barcelona, Barcelona, España Bosch Group A tiempo completoJob SummaryAs a Senior Agent at Bosch Group, you will play a vital role in ensuring exceptional customer service standards are consistently met and exceeded. This position requires strong problem-solving abilities, excellent communication skills, and the capacity to handle complex customer interactions with professionalism and empathy.Key Responsibilities•...
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Senior Customer Service Representative
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Barcelona, Barcelona, España Bosch Group A tiempo completoJob SummaryAs a Senior Agent, you will play a vital role in ensuring exceptional customer experiences at Bosch Group. Your primary responsibility will be to handle complex customer inquiries, resolve escalated issues, and provide guidance and support to junior agents.Key ResponsibilitiesCustomer Interaction: Handle escalated customer inquiries, complaints,...
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Customer Service Representative
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Swedish Travel Agent
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Barcelona, Barcelona, España Customer Labs A tiempo completoJob Title: Customer Service Representative - Norwegian LanguageJob Summary:Customer Labs is seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients in Norwegian, both via phone and email. Key...
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Senior Customer Service Specialist
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Customer Support Agent
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Customer Service Ambassador
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Senior Agent, Connected Drive, Afternoon Shift
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Customer Service Agent
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Senior Agent, Connected Drive Team Lead
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Barcelona, Barcelona, España Bosch Group A tiempo completoJob SummaryWe are seeking a highly skilled Senior Agent to join our Connected Drive team as a Team Lead. This role will be instrumental in ensuring exceptional customer service standards and providing guidance and support to junior agents.About the RoleThis is a unique opportunity to work with a dynamic team and contribute to the success of our company. As a...
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Dedicated Customer Service Expert
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Barcelona, Barcelona, España PLP Group A tiempo completoUnlock a Rewarding Career as a Scandinavian Customer Experience AgentWe are seeking highly motivated and customer-focused individuals to join our team as Scandinavian Customer Experience Agents. Based in Barcelona, Spain, this role offers a unique opportunity to provide exceptional service to clients while working with a dynamic and international team.
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Customer Service Representative
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Barcelona, Barcelona, España Msx International Inc. A tiempo completoJob Title: Customer Service AgentJob Summary: We are seeking a highly skilled Customer Service Agent to serve as the primary point of contact for OEM vehicle owners. The ideal candidate will have strong interpersonal skills, excellent communication skills, and the ability to work in a fast-paced environment.Responsibilities:Handle driver requests and...
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Barcelona, Barcelona, España buscojobs España A tiempo completoJob Details: We are seeking a highly skilled Customer Service Agent to join our team at CPM International in Barcelona. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients in English and French. Key Responsibilities: • Provide excellent verbal and written communication skills in English and...
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Customer Service Agent with Swedish Language Skills
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Barcelona, Barcelona, España Iman Temporing Ett, S. L. A tiempo completoCustomer Service Representative OpportunityIman Temporing Ett, S. L. is seeking a professional customer service agent to join its team. As a customer service representative, you will be responsible for providing support to clients through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
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Customer Service Representative
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