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SaaS Account Manager

hace 2 meses


Barcelona, Barcelona, España LittleBig Connection A tiempo completo
Job Title: SaaS Account Manager

At LittleBig Connection, we are seeking a highly skilled SaaS Account Manager to join our team. As a key member of our sales team, you will play a pivotal role in growing customer relationships and driving the expansion of our SaaS product on a global scale.

About the Role

We are looking for a seasoned professional with a strong background in account management and sales. Your primary responsibility will be to strengthen existing business with strategic accounts by establishing and nurturing relationships with our existing clients and key stakeholders.

You will identify potential expansion opportunities within new entities and/or countries from our existing client base, utilize solution selling techniques to lead full upsell/cross-sell opportunities, and monitor closely each existing contract to ensure renewals and upsell.

Key Responsibilities
  • Establish and nurture relationships with our existing clients and key stakeholders
  • Identify potential expansion opportunities within new entities and/or countries from our existing client base
  • Utilize solution selling techniques to lead full upsell/cross-sell opportunities
  • Monitor closely each existing contract to ensure renewals and upsell
  • Collaborate with local teams all around the world, and cross-functional teams, including Customer Success, Professional Services, Marketing, and Product
About You

We are looking for a highly motivated and experienced professional with a strong background in account management and sales. You should have a Master's degree with at least 2 years of experience in an account management position in a SaaS company or as a business manager in an IT services company.

You should have a strong interest in working in the digital/new technologies sector, with an affinity to evolve in a start-up/scale-up environment. You should also have strong experience and liking for B2B prospection and business development, as well as fluency in French and strong communication in professional English.

We are committed to promoting diversity within the workforce and creating an inclusive working environment. We welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.