Digital Banking Expert

hace 1 semana


Madrid, Madrid, España Ing Bank N.V. A tiempo completo

**About Us**

ING Bank N.V. is a leading international bank that operates in 40 countries and serves over 38 million customers.

**Our Opportunity**

We are seeking a highly skilled Digital Banking Expert to join our Easy Financing Tribe. As a key member of our team, you will be responsible for developing new customer features, seamless customer processes, and enablers to drive future growth and innovation.

**Key Responsibilities**

• End-to-end responsibility for delivering new products and services that meet our customers' evolving needs and expectations.

• Development of new banking processes or improvement of existing ones to optimize services and meet commitments to customers.

• Collaboration with Risk, Compliance, and Legal stakeholders to ensure compliance with regulations and policies.

• Working closely with customers and key stakeholders to achieve initiatives aligned with ING's vision, strategy, and roadmap.

• Passionate about improving the customer experience across different channels and having broad knowledge of products and services strategy.

• Data-driven mindset to observe and challenge the direction of developments.

• Agile team player focused on delivering value to customers while continuously improving the way we work.

• Active member of a Chapter supporting improvements in the way of working and craftsmanship.

**What We Are Looking For**

We value candidates with:

  • Master's or bachelor's degree with at least 10 years of professional experience in the banking sector.
  • Strong experience as a Project Manager, backlog management, and roadmap refinement with at least 5 years.
  • Knowledge of core banking systems and processes.
  • Risk Management skills, identifying potential risks in an offshore setup and implementing measures to mitigate them.
  • Excellent ability to manage deadlines and efficiently manage time to keep development on track.
  • Product management skills linked to unsecured lending products: personal loans and credit cards.
  • Understanding processes from an IT perspective.
  • Strong digital, analytical, and strategic thinking skills.
  • Customer-focused and results-oriented.
  • Great organizational, oral, and written communication skills.
  • Strong ability to make effective presentations.
  • Passionate about innovation, new market trends, and future thinking.
  • Able to work autonomously, take initiative, and make things happen.
  • Strong knowledge of Agile methodologies.

**Salary:** €80,000 - €120,000 per year, depending on experience.



  • Madrid, Madrid, España Talingual A tiempo completo

    Customer Support Role for a Leading Digital BankWe are seeking an expert German language support specialist to join our team as a Customer Support Advisor. In this role, you will interact with high-level clients of a leading digital bank, providing exceptional customer service and support.About the CompanyTalingual is a worldwide leader in customer...


  • Madrid, Madrid, España Recruit4Work SL A tiempo completo

    Are you looking for a new challenge in the world of finance? Do you have a passion for delivering exceptional customer service and a keen interest in digital banking?About the RoleWe are seeking an experienced Financial Services Professional to join our international team at Recruit4Work SL. As a key member of our team, you will be responsible for providing...


  • Madrid, Madrid, España Ing Banking A tiempo completo

    Role SummaryWe are seeking a talented Social Media Marketing Expert to join our team in Madrid. As a key member of our CoE Brand Experience, you will play a crucial role in supporting the content and social media strategy for ING Banking.About the JobIn this exciting role, you will be responsible for defining and executing the non-commercial content...

  • Digital Banking CRM Lead

    hace 2 semanas


    Madrid, Madrid, España Western Union A tiempo completo

    OverviewWelcome to Western Union's Digital Banking team! We're a dynamic group of professionals dedicated to providing innovative financial services to individuals and businesses worldwide. Our mission is to make financial services accessible to everyone, everywhere.Salary: $80,000 - $110,000 per year, depending on experience and qualifications.About the...


  • Madrid, Madrid, España Teleperformance A tiempo completo

    We are seeking experienced professionals to join our international team at Teleperformance Spain, the world's leading BPO organization. With over 40 years of experience in the banking industry and a presence in 88 countries, we offer ambitious career opportunities within our prestigious digital banking programs.You will interact with high-level clients of...


  • Madrid, Madrid, España Ing Banking A tiempo completo

    Company Overview: Ing Banking is a fully online bank that combines technology, innovation, simplicity, and transparency to provide its clients with the tools they need to achieve their goals. With over 1600 people working together, we strive to create a better future for our clients and ourselves.Salary: €45,000 - €65,000 per annum (depending on...

  • Account Manager

    hace 2 semanas


    Madrid, Madrid, España Snaphunt A tiempo completo

    **About Snaphunt**We are a multi-lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta.Our mission is to help people find great jobs abroad and feel safe during their transition to a new country.**Job Title:** Account Manager - Banking and Finance Expert**Location:** Europe (various locations)**Estimated Salary:** €45,000 - €65,000...


  • Madrid, Madrid, España Societe Generale Corporate And Investment Banking - Sgcib A tiempo completo

    Company OverviewSociete Generale Corporate And Investment Banking - Sgcib is a leading financial institution offering a wide range of services to corporate clients. Our team is dedicated to providing innovative solutions and expert advice to help our clients achieve their business goals.Job DescriptionWe are seeking a highly motivated and skilled Business...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    About the role: Key ResponsibilitiesAs a Digital Banking Specialist, you will provide excellent customer service via phone calls, emails, WhatsApp, and chat, supporting the Dutch market with information about cutting-edge digital banking products.Some key tasks include:• Handling customer inquiries regarding account opening, password recovery, transfers,...

  • Banking Expert

    hace 2 semanas


    Madrid, Madrid, España Scope Se & Co. Kgaa A tiempo completo

    Job Description: We are seeking a skilled Banking Expert to join our team in the EU. As a parental leave replacement, you will be responsible for analyzing and rating financial institutions in several European countries. Your duties will include leading rating committee discussions, monitoring existing ratings, and acting as a main point of contact between...

  • Content Strategist

    hace 4 días


    Madrid, Madrid, España Ing Banking A tiempo completo

    About UsAt ING Banking, we are dedicated to delivering exceptional customer experiences through innovative digital solutions. Our Social Media Team of CoE Brand Experience is seeking a talented Content Strategist – Digital Media Coordinator to join our dynamic team.Job SummaryWe are looking for a highly skilled and creative individual to help shape our...


  • Madrid, Madrid, España Cognizant A tiempo completo

    **About Us**Cognizant is a leading provider of digital transformation solutions and services.We help clients achieve their business goals by harnessing the power of technology, innovation, and collaboration.**Job Title:** Digital Transformation Product Lead - Banking Experience**Salary Range:** $120,000 - $180,000 per yearOverview:This role will lead our...

  • Wholesale Banking Expert

    hace 2 semanas


    Madrid, Madrid, España Ing Bank N.V. A tiempo completo

    Company OverviewING Bank N.V. is a leading financial institution with a strong presence in the EMEA region, the Americas, and Asia-Pacific.We provide banking services and complex financial solutions to telecommunication, media, entertainment, technology, satellite, and healthcare companies.

  • Digital Media Strategist

    hace 2 semanas


    Madrid, Madrid, España Ing Banking A tiempo completo

    At ING Banking, we are seeking a Digital Media Strategist to join our CoE Brand Experience team. Our responsibility is to support the entire content and social media strategy. We work passionately and honestly.You will be responsible for defining and executing the non-commercial content strategy, creating engaging audiovisual content, coordinating content...


  • Madrid, Madrid, España Hitachi Digital Services A tiempo completo

    Company Overview">We are Hitachi Digital Services, a pioneering digital solutions and transformation business with a bold vision for the future. Our mission is to power positive change in our world by harnessing the potential of innovation, technology, and expertise. We aim to take our company and customers from what's now to what's next through...


  • Madrid, Madrid, España Knowledge Lab Ag A tiempo completo

    Conocé a Knowledge Lab Ag, un innovador en el mundo de la banca digital. Desde 2016, nos enfocamos en desarrollar soluciones para nuestros clientes que van más allá de los retos digitales.Tenemos planes ambiciosos y buscamos talentos apasionados como tú, con la oportunidad de contribuir activamente a nuestros proyectos.Reto actual:En Knowledge Lab Ag,...


  • Madrid, Madrid, España Backbase Inc. A tiempo completo

    We are seeking a highly skilled Enterprise Software Engineer to strengthen our team at Backbase Inc. As a key member of the Product team in our Wealth value stream within the R&D department, you will focus on the Wealth Core Service, which supports digital investing products.Our company provides a foundation for financial institutions to build user-centric...


  • Madrid, Madrid, España Celonis A tiempo completo

    About Us">Celonis is a global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. Our mission is to unlock productivity by placing data and intelligence at the core of business processes.">Job Summary">We are seeking an experienced Digital Transformation Strategist - FSI/Banking to spearhead our mission with customers in...


  • Madrid, Madrid, España Western Union A tiempo completo

    Job DescriptionCompany OverviewWestern Union is a global leader in the financial services industry, dedicated to making financial services accessible to humans everywhere. We are transforming lives and communities through our innovative solutions.SalaryThe estimated annual salary for this role is approximately $120,000-$150,000, depending on location and...

  • Digital Media Expert

    hace 2 semanas


    Madrid, Madrid, España Ing Bank N.V. A tiempo completo

    At Ing Bank N.V., we're seeking a Digital Media Expert to join our team. Based in Spain, our fully online bank prioritizes technology, innovation, and customer-centric solutions.We estimate the annual salary for this role to be around €45,000 - €55,000, considering the job's responsibilities, industry standards, and the location. However, please note...