Chinese Technical Support Specialist

hace 4 semanas


Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

We are seeking a highly skilled Chinese-speaking Technical Support Specialist to join our team in Madrid, Spain. In this role, you will provide top-tier technical assistance to clients, focusing on security systems. You will communicate with clients to identify project needs, offer tailored solutions, and resolve technical issues, ensuring customer satisfaction.

Key Responsibilities:

• Communicate with clients to identify project needs and deliver tailored security solutions.

• Train clients on product technical knowledge, helping them quickly familiarize themselves with security systems.

• Prepare and present technical documentation to explain product configurations.

• Resolve technical issues related to products, ensuring customer satisfaction.

Requirements:

• Bachelor's degree or above in Computer Science, Electronics, Telecommunications, or related fields.

• Native Chinese speaker with proficiency in Spanish.

• Experience in security systems is required.

• Prior experience in testing or technical support roles is preferred.

Required Skills:

• Technical Support

• Security Systems

• Problem Solving

• Client Communication

Candidate Profile:

• Highly motivated and energetic, with a strong work ethic.

• Adaptable and resourceful in challenging situations.

• Detail-oriented, especially in preparing and managing technical documentation.

We are committed to delivering exceptional technical support and ensuring client success in the security systems field.



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