Senior Operations Manager EMEA
hace 4 semanas
Job Title: Senior Operations Manager EMEA
Job Summary:
We are seeking a highly skilled Senior Operations Manager to lead our EMEA operations team. The successful candidate will be responsible for driving operational excellence, optimizing channel programs, and improving partner experience.
Key Responsibilities:
- Oversee order management processes, leveraging Dynamics 365 to optimize order flow and reduce lead times.
- Monitor and analyze inventory levels, ensuring effective stock allocation to meet demand and prevent over- or under-stocking.
- Collaborate with sales, marketing, and product teams to ensure seamless order fulfillment and inventory management.
- Ensure that we are working with the right logistics supplier base, fitting the company requirements and objectives in the short and long term.
- Define cost savings targets and follow up.
- Create and maintain operational processes, ensuring high customer service.
- Implement global strategies and align with EMEA needs.
- Budget owner for logistics and transportation - EMEA.
- Manage channel programs like the 'authorized reseller program' and other channel compliance programs (e.g., WEEE), including related monitoring and reporting.
- Evaluate and improve RMA terms and programs.
Requirements:
- 3-5 years in a similar position working across EMEA.
- Experience with ERP transitions and optimizing flows and processes.
- Knowledge of warehouse management systems (WMS), IT infrastructure, 3PL and EDI integrations.
- Qliksense and Dynamics 365.
- Leadership skills.
About Marshall:
We thrive to foster an inclusive workplace and we do not discriminate on the basis of race, religion, disability, colour, national origin, gender, sexual orientation, age or marital status. We firmly believe that Marshall thrives when our employees do, leading to better experiences for our consumers. We encourage applications from all over the world. To enable transitioning from another country for a role at Marshall, we offer re-location support. This support is tailored for each role but always includes visa/work permit application, local authority registration, and home finding service.
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