Housing and Student Services Coordinator
hace 1 semana
We are seeking a highly motivated and organized individual to join our Housing Department as a Housing and Student Services Coordinator. This is a full-time position that requires strong communication and problem-solving skills.
Key Responsibilities- Provide students with quality host family/residence accommodation service throughout their stay.
- Meet and welcome new students on arrival.
- Assess student's satisfaction during their stay.
- Handle any issue related to student's welfare.
- Work directly with students, resident advisors and host families to problem solve, manage crisis and help students acclimate to a new environment.
- Communicate issues with international sales offices (concerning logistics and students' discipline).
- Promote and sell our homestay program and the idea of international cultural exchange. Host family recruitment as well as students' placement in host families.
- Enforce school rules and policies at the residences and host families, manage and follow-up on student discipline issues.
- Manage school administrative processes including processing invoices, relation with suppliers, expense department control.
- Organization of students' airport transfers.
- Share emergency on call duties with other permanent school staff.
- Bachelor's degree.
- Spanish (minimum C1). Fluency in English required. A third language is a strong plus.
- 2-3 years of operational experience.
- Sales oriented and targeted driven person who knows how to work under pressure.
- Excellent communication and organizational skills.
- Diplomacy, patience, flexibility and strong conflict resolution skills.
- Stellar attention to detail.
- Ability to meet long and short-term goals, ability to prioritize.
- Positive attitude, sense of humor, and empathy for others.
- Sound judgment and problem-solving skills.
- Comfort with a fast-paced, unpredictable environment.
- Strong willingness and desire to take charge during emergencies.
- International experience preferred.
EF Education First is a global company that offers educational programs and services to students and professionals. We are committed to providing high-quality education and cultural exchange opportunities.
We offer a range of benefits to our employees, including global career opportunities, tuition fee reimbursement for higher education, English Live training, and discounts on EF programs.
If you are a motivated and organized individual who is passionate about education and cultural exchange, we encourage you to apply for this exciting opportunity.
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