Housing and Student Services Coordinator

hace 4 días

Málaga, Málaga, España Ef Education First A tiempo completo
Job Title: Housing and Student Services Coordinator

We are seeking a highly motivated and organized individual to join our Housing Department as a Housing and Student Services Coordinator. This is a full-time position with strong possibilities to become permanent.

Key Responsibilities:
  • Provide students with quality host family/residence accommodation service throughout their stay.
  • Meet and welcome new students on arrival.
  • Assess student's satisfaction during their stay.
  • Handle any issue related to student's welfare.
  • Work directly with students, resident advisors and host families to problem solve, manage crisis and help students acclimate to a new environment.
  • Communicate issues with international sales offices (concerning logistics and students' discipline).
  • Promote and sell our homestay program and the idea of international cultural exchange.
  • Host family recruitment as well as students' placement in host families.
  • Enforce school rules and policies at the residences and host families, manage and follow-up on student discipline issues.
  • Manage school administrative processes including processing invoices, relation with suppliers, expense department control.
  • Organization of students' airport transfers
Requirements:
  • Priority consideration will be given to candidates with experience in hospitality or education industry.
  • Bachelor's degree Spanish (minimum C1).
  • Fluency in English required.
  • A third language is a strong plus.
  • 2-3 years of operational experience.
  • Sales oriented and targeted driven person who knows how to work under pressure.
  • Excellent communication and organizational skills.
  • Diplomacy, patience, flexibility and strong conflict resolution skills.
  • Stellar attention to detail.
  • Ability to meet long and short-term goals, ability to prioritize.
  • Positive attitude, sense of humor, and empathy for others.
  • Sound judgment and problem-solving skills.
  • Comfort with a fast-paced, unpredictable environment.
  • Strong willingness and desire to take charge during emergencies.
  • International experience preferred.

What does EF offer:

  • Global Career Opportunities
  • Tuition fee reimbursement for higher education
  • English Live training
  • Global Management Training
  • Discounts on EF programs
  • Strength Finder training
  • Global trainings

Interested applicants should submit a resume and cover letter outlining their qualifications and interest in the position.

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