Tribe Operations Lead
hace 2 semanas
Job Description:
We are seeking a highly skilled and motivated Sales Operations Tribe Lead to join our team at Allianz. As the Manager of the Operations team, you will be responsible for leading and managing a talented group of Site Reliability Engineers, Developers, and Testers based in Spain, Austria, Thailand, and Germany.
About the Role:
You will ensure the reliability, scalability, and performance of our systems and services while driving continuous improvement and operational excellence. You will collaborate closely with other engineering teams, product management, and operations to achieve our reliability goals and support our growing infrastructure.
Your Key Responsibilities:
- Hire, mentor, and coach Operations team members to help them grow professionally and achieve their career goals.
- Conduct regular performance reviews, provide constructive feedback, and create development plans.
- Foster a positive, inclusive, and collaborative team culture.
- Facilitate team ceremonies and rituals, such as tribe syncs and retrospectives.
- Plan, coordinate, and oversee infrastructure, rollout, and release related projects to ensure timely and successful delivery.
- Define project goals, milestones, and timelines in collaboration with stakeholders.
- Create epics, and prioritize user stories to meet and improve business objectives.
- Manage the budget for the Operations team and ensure financial efficiency.
- Develop strategies to ensure the costs of the team are covered by customers.
- Regularly report on financial performance and make adjustments to meet budgetary goals.
- Communicate project status, risks, and issues to stakeholders.
- Facilitate effective communication within the team and resolve conflicts.
- Implement and refine processes to improve system reliability, performance, and efficiency.
- Encourage the adoption of continuous integration, continuous delivery, and automation practices.
- Identify and address bottlenecks and areas for improvement in the operational workflow.
- Evaluate that systems have adequate capacity to handle current and future demands.
What We Offer:
A competitive salary of approximately €80,000 per year, depending on your location and experience. Our company offers a dynamic and supportive work environment, opportunities for professional growth and development, and a comprehensive benefits package.
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