Hospitality Operations Lead
hace 4 días
We are seeking a Hospitality Operations Lead to join our team at The Hoxton Poblenou in Barcelona. Our 11th Hoxton hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept).
The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. We offer more than just a bed for the night; we want to provide a place where guests can hang out alongside locals and submerge themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Front Office Manager, you will lead day-to-day hotel operations and ensure our guest experience never flags.
Becoming a Hospitality Operations Lead is an excellent opportunity to develop and grow with us – whether you're currently in hospitality or not. What's in it for you:
• Become part of a passionate team creating great hospitality experiences
• Competitive salary (£25,000 - £35,000 per year)
• Plenty of opportunities for development
• Food on us during your shift
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Training to get you settled into your role with ongoing development
• Time off to volunteer with one of our partner charities
• Excellent discounts across The Hoxton and the global Ennismore family
• Annual diversity and inclusion calendar of events
• Regular team get-togethers and team parties
You'll support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable experience for our guests. You'll contribute to our success as a business by managing overbooking levels and ensuring the right rates are being used.
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