Head of Accommodation Operations
hace 1 mes
**Job Summary:**
We are seeking a highly skilled and experienced Head of Accommodation Operations to lead the development of our Stay Product in Barcelona Poblenou. This is an exciting opportunity to shape a premium hospitality experience and drive business growth.
About Us:
The Social Hub Group is a pioneering hospitality company that offers a unique blend of accommodation, coworking, and community spaces. We're known for our innovative approach and commitment to sustainability.
Responsibilities:
As Head of Accommodation Operations, you will be responsible for leading the Rooms management team, including Front Office Manager, Housekeeping Manager, and Maintenance Manager. You will work closely with the Director of F&B, Director of Memberships, and Director of Stay to optimize operational processes across all departments.
Key Responsibilities Include:
* Lead and mentor the Rooms management team to deliver exceptional guest service and satisfaction
* Develop and execute Rooms strategies to enhance guest experience and achieve business objectives
* Work closely with the Marketing and Leadership teams to drive revenue and growth
* Implement and maintain high standards of quality, service, cleanliness, and sustainability
* Monitor financial performance and take corrective actions as necessary
Requirements:
To succeed in this role, you will need:
* A proven track record in hospitality operations management
* Excellent leadership and communication skills
* Ability to analyze data and make informed decisions
* Strong attention to detail and ability to maintain high standards
* Knowledge of sustainability and eco-friendly practices
What We Offer:
We offer a competitive salary range of 60,000 - 80,000 EUR per annum, depending on experience, plus a range of benefits including professional development opportunities, health insurance, and a generous bonus scheme.
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