Hospitality Operations Manager
hace 3 días
About the role:
OverviewWe are seeking a seasoned Floor Manager to join our team at The Hoxton, Poblenou. As a key member of our operations team, you will play a crucial role in delivering exceptional guest experiences and driving business growth.
Key Responsibilities- Ensure the restaurant area is safe and compliant with health and safety regulations for each shift.
- Run daily briefings for the restaurant and bar team to ensure seamless service delivery.
- Support and coordinate the reservations system with the hosts team to maximize revenue.
- Draft floor plans based on covers to optimize table management.
- Assist the Restaurant Manager with food and beverage stock ordering, stock counts, and cash handling.
- Prepare daily reports on revenues as per hotel SOPs.
- Take ownership of service delivery on the floor, ensuring high-quality standards.
- Perform safe opening and closing procedures for the restaurant.
- You have a strong passion for hospitality and excellent communication skills.
- You are a natural leader who can motivate and inspire your team to deliver exceptional results.
- You possess fluency in Spanish and English, with additional languages being highly valued.
- You are flexible to work rotative shifts, including weekends.
The Hoxton is a series of open-house hotels that aim to provide more than just a bed for the night. We strive to create vibrant, welcoming public spaces where guests can hang out alongside locals and immerse themselves in the neighborhood.
What We Offer- A competitive salary of €45,000 - €55,000 per year, depending on experience.
- Opportunities for career development and professional growth.
- A comprehensive benefits package, including discounts across The Hoxton and Ennismore brands.
- An annual diversity and inclusion calendar of events to support your personal and professional development.
- A fun and supportive work environment with regular team get-togethers and social events.
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