Customer Service Representative for Sports Goods

hace 3 días


Barcelona, Barcelona, España Astrea Recruitment A tiempo completo
Sports Goods Support Specialist

At Astrea Recruitment, we're dedicated to turning job searches into transformative experiences. With 17 years of excellence in recruitment, we're proud to partner with top companies to find exceptional talent.

We're currently working with a leading technology and services leader to fill the role of Sports Goods Support Specialist (Remote). This opportunity is ideal for motivated individuals who speak Polish, German, or Portuguese (B2 level) and English fluently.

About the Role:
  • Engage with customers via phone and chat to provide accurate information about various sports products.
  • Focus on delivering outstanding service, ensuring high levels of customer satisfaction.
  • Maintain detailed case notes for each interaction.
  • Contribute to achieving both individual and team performance targets.
Requirements:
  • Solid command of Polish, German, or Portuguese (B2 level) and English.
  • Customer-focused mindset with excellent interpersonal skills.
  • Analytical thinking and problem-solving abilities.
  • Strong typing and PC-user skills.
What We Offer:
  • Competitive salary with performance-based bonuses.
  • Quarterly brand discounts & additional incentives during peak season.
  • A range of Health and Wellbeing initiatives.
  • Flexible working hours (11-20h, Monday-Saturday).
  • Access to Professional Development and Career Navigation programs.

If you're passionate about providing top-notch customer service, we encourage you to take the next step. Please share your detailed resume in English. Rest assured that we'll reach out promptly to candidates whose profiles closely match our requirements. Your privacy is paramount to us, and all information is safeguarded in compliance with regulations.



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